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Lizie
Fanfold Paper
Posts: 2
Registered: ‎05-31-2016
Location: US
Views: 1,080
Message 1 of 5

T420s stuck on life raft screen at start up

I have a T420s and upon start up get a message that Windows failed to start, then promts me to "Launch Startup Repair" or "Start Windows Normally." I have selected both options getting the same result. Next, the screen will say "windows is loading files..." then turns black, returning with a screen showing a floating life raft and the lenovo and ThinkVantageTechnologies logos (I've never seen this screen before).

I found the ThinkPad hangs on boot - stuck at Thinkpad screen article, so I looked at all USB ports and they are intact without pins touching. 

Any help would be greatly appreciated!

IMG_1890.JPGIMG_1895.JPG

Community SeniorMod
Community SeniorMod
Posts: 9,695
Registered: ‎01-01-2010
Location: US
Views: 1,032
Message 2 of 5

Re: T420s stuck on life raft screen at start up

It sounds most like a failing drive.  Do you have some sort of bootable diagnostic?  If the disk is good, test the memory.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
i7_intel36U
Bit Torrent
Posts: 1,183
Registered: ‎05-23-2016
Location: ES
Views: 1,019
Message 3 of 5

Re: T420s stuck on life raft screen at start up

HI.

@Lizie Smiley Very Happy

 

No operating system will be Windows 10 follow the steps. 

 

Because the system does not start and does not let you start in Safe Mode, I suggest creating installation media of Windows 10 again and try to repair the system, I will show you how:
Once created, continue with the following steps to restore the system:
1. Right on the login screen, click the icon Shutdown System.
2. Holding the Shift key on your keyboard (it's right on the Control or Ctrl) you click Restart.
3. A message tells you expect and your computer will restart appears.
4. A menu will appear, there you choose Troubleshooting.
5. You continue with step by step indicated after selecting the option called Restore your PC.
If the fault persists, you must reinstall Windows 10 to correct the errors presented.

 
 
Regards.
Por favor ,marque la respuesta y así aportar a la Comunidad,al aceptar como solución
Estarás contribuyendo con otros usuarios que tengan la misma duda.
palmtreeman06
What's DOS?
Posts: 2
Registered: ‎06-28-2016
Location: US
Views: 978
Message 4 of 5

Re: T420s stuck on life raft screen at start up

Did you ever fix this, Lizie?

palmtreeman06
What's DOS?
Posts: 2
Registered: ‎06-28-2016
Location: US
Views: 976
Message 5 of 5

Re: T420s stuck on life raft screen at start up

I have this same problem but with Windows 7 on an E531. Can you advise?

 

 

Brian

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