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vbertini
What's DOS?
Posts: 1
Registered: ‎01-01-2013
Location: St. Charles, IL
Views: 10,073
Message 1 of 2

T430 Keyboard and Touchpad Stops working after Sleep

I have a new, month-old ThinkPad T430, and whenever it comes out of sleep mode the keyboard, and sometimes the touchpad, does not work.  All of the other power management tools seem to work fine, but sleep causes the input devices to just quit. I am running Windows 7 Ultimate 64-bit. There was one occasion where starting it up from a hard boot rendered the keyboard inoperable as well. Is this a driver issue or do I have a defective keyboard? It seems to work just fine on all other occasions.

Retired Support Specialist
Posts: 1,291
Registered: ‎12-06-2012
Location: Raleigh, NC
Views: 10,016
Message 2 of 2

Re: T430 Keyboard and Touchpad Stops working after Sleep

Hi, vbertini

 

This sounds more driver than hardware related. Though there was the instance of the keyboard not working after cold boot that one time, it has worked fine on all other occasions, save it waking up from sleep, correct? The fact that everything works fine more often than not leads me to believe it's the drivers. 

 

The latest mouse and keyboard driver for your system is version 16.2.19.2 and can be found here. I would also recommending making sure your BIOS is up to date, as an outdated BIOS can be responsible for a myriad of issues. The latest BIOS for your system is 2.11 and can be found here.

 

Best of luck, and let me know how it goes

 

Adam

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