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2 Posts

12-28-2012

Warsaw, Poland

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T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-28, 15:26 PM

Hello everybody, my first post, please be gentle ;-).

 

I have recently acquired new T430 (N1T8BPB, already shipped with Win8PRO 64 PL preinstalled), after purchase i upgraded original 500GB hdd with new samsung 840 pro drive. After that, I did full clean reinstall of OS  (from MSDN media, OS license burned in EFI was properly recognized).

 

Everything went fine, after initial OS installation I ran full system update, then installed lenovo update manager and downloaded/installed all software which popped up (bios and drivers, including lenovo settings dependency package, ver 1.0.5.6).

 

After that, I've installed lenovo settings and lenovo support from Store, and ran into following problems:

 

- My lenovo settings power / camera / audio doesn't work at all (screenshot from power menu attached, audio/camera look exactly the same).

 

- lenovo support doesn't automatically recognize my serial number (can't get warranty status etc...).

 

I'm using localized version of Win 8 (PL).

 

I've already tried to reinstall lenovo settings dependency package and lenovo settings / support metro apps, no effect.

 

Summary: 

Factory preinstalled metro apps worked without any problem before I upgraded HDD to SSD and installed fresh OS on SSD (using the procedure described above).

 

Anybody have any clue regarding those issues?

Thanks!

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2381 Posts

03-09-2012

CA

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-28, 17:20 PM

Did you check everything was working with the factory Win 8 installation etc first. Some drivers may not be available or hardware is not being detected.

 

The most sure fire ways of doing a drive change are:

- image the OEM drive to the SSD

- use cloning software

(in both cases all the partition need to be done.)

 

For clean install other than above. Create the RECOVERY DVD's  and use them to install Win 8 again onto the SSD.

There are a lot not using the OEM provided package and virtally all running into some problems including USB 3.0 not supported or working.

 

Someone pretty well needs to see the various screen to see what if anything is wrong with the generic install as it finished.

T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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2 Posts

12-28-2012

Warsaw, Poland

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-28, 17:41 PM

Hi, thanks for the reply.

My device manager doesn't indicate any missing drivers/unrecognized hardware, but still it's possible that lenovo update manager doesn't install all metro apps dependencies.

I also checked and updated pre-installed OS (on HDD) before any hardware changes, everything seemed to work fine, but i didn't have time to tinker with it longer.

I will dig further and try to resolve this problem.

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2381 Posts

03-09-2012

CA

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-28, 17:52 PM
I doubt Lenovo supplies their customized modules as a separate download. Maybe as a item not handled through the Update Manager.

You may have to search specifically in software specific Win 8 packages.
T520 Model 4239 Intel(R) Core(TM) i7-2860QMbr>; Nvidia NVS 4200M Win 10 64bit
Z70-80 I7 - 5500U 16GB GB - 1TB HD Win 10 64bit FHD 17.3", G840 w/2GB

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17 Posts

05-14-2009

Germany

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-31, 8:25 AM

Hi pasernik,

 

i wanted to ask you, if you had to do something special to download the "Lenovo Settings" App. I updated my Thinkpad from W7 to W8 but i cant find this "Lenovo Settings" App.

 

Did you download it an the W8 Store? Or from the Lenovo Webside?

 

Greets,

Abalabion

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2430 Posts

04-08-2011

US

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2012-12-31, 16:51 PM

See http://www.lenovo.com/support/windows8

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17 Posts

05-14-2009

Germany

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2013-01-01, 17:29 PM

For me this link doesnt help at all. There is nowhere something mentioned like "Lenovo Settings" App. But anyway i heard, that this app is provided to systems delivered with windows 8.

 

Greets

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2430 Posts

04-08-2011

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2013-01-01, 18:50 PM

wrote:

For me this link doesnt help at all. There is nowhere something mentioned like "Lenovo Settings" App. But anyway i heard, that this app is provided to systems delivered with windows 8.

 

Greets


That was actually the point.  You would think Lenovo would make a vanity URL and the resulting area a great resource with the information you need.  Right now it's a maze.

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2430 Posts

04-08-2011

US

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2013-01-01, 18:56 PM

Your best bet is to go to the support.lenovo.com site, then click the Drivers and Software graphic with the down arrow.  Follow the little wizard instructions to seelct the T430.  Eventually you'll get a list of applications, software and drivers for both Windows 7 and Windows 8.

 

http://support.lenovo.com/en_US/downloads/detail.page?DocID=DS031946 should be in that list.

 

 

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17 Posts

05-14-2009

Germany

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Re: T430, clean windows 8 install, lenovo settings/support metro apps problems

2013-01-01, 19:12 PM

Hi,

 

i know that page. There is no download link for the lenovo settings app.

I think, that this app is provided by the windows 8 app store. Unfortunatly it seems, that it can only be found and installed by thinkpads, that came with windows 8 pre-installed by lenovo.

 

Greets

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