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markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 341
Message 1 of 14

T430 latest Win 10 Vantage not working

Note similar post before. Have latest win 10 64 bit update. 8GB Ram. Vantage wont run and keeps requesting update system interface foundation driver update. Tried:

a) uninstall vantage and driver.re-boot.re-install vantage from MS store

b) run Vantage then re-install update interface driver as requested.

c) check driver latest version 1.1.18.0

d)re-boot

 

still req update when Vantage run!

Guru
Posts: 1,670
Registered: ‎07-21-2010
Location: US
Views: 321
Message 2 of 14

Re: T430 latest Win 10 Vantage not working

Hi,

 

Welcome to the forums.

 

Did you see the post from Lenovo Employee Someotherguy?

 

https://forums.lenovo.com/t5/Lenovo-Vantage-Knowledge-Base/Lenovo-Vantage-quot-Install-Update-quot-b...

 


 If a post answers your question, please mark it as an”Accepted Solution“!
 If a post helps you, please click the star to give it a "Kudo"!


 I do not work for, nor do I speak for Lenovo. I will not respond to unsolicited private messages. Questions belong in the forum so it may   help other forum members as well.
 T490, TP 25 Retro, X1 Yoga 3rd Gen, W510 850 EVO, A30p
 Retired 385D, A20p, A21p

markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 318
Message 3 of 14

Re: T430 latest Win 10 Vantage not working

Yes --thanks for replying. I have followed all the instructions --but to no avail. Have done it twice
Thanks
markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 315
Message 4 of 14

Re: T430 latest Win 10 Vantage not working

Sorry should add i checked device man to see if interface software installed correctly and it had on both occasions. Have recenty aquired 3 yr old t450s and installed Vantage first ,then interface software. Everthing works OK.
Lenovo Staff
Lenovo Staff
Posts: 5,967
Registered: ‎10-29-2009
Location: NC
Views: 282
Message 5 of 14

Re: T430 latest Win 10 Vantage not working

What do you see in "C:\ProgramData\Lenovo\ImController\Plugins"?

Where did you get your T450s and did it already have Windows on it or did you install Windows yourself?

markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 278
Message 6 of 14

Re: T430 latest Win 10 Vantage not working

T450s purchased from IT recycler
Win 10 installed when i started machine

Do you want me to post Plugin descriptions?
No mention of Vantage or interface software.
Thanks very much for help
Lenovo Staff
Lenovo Staff
Posts: 5,967
Registered: ‎10-29-2009
Location: NC
Views: 277
Message 7 of 14

Re: T430 latest Win 10 Vantage not working

How many sub folders to you see in that plugins folder?

Also, please post a screenshot of the error you see in Vantage.

markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 263
Message 8 of 14

Re: T430 latest Win 10 Vantage not working

39 sub folders
Vantage no error message just keeps asking for update--cant get beyond that screen, despite quite a few re-downloads and installation of interface software.All seem to be working in device manager.
Recently found one of your posts about 'linking software' downloaded using win update. Tried that too- but nothing appeared from MS update.
Lenovo Staff
Lenovo Staff
Posts: 5,967
Registered: ‎10-29-2009
Location: NC
Views: 253
Message 9 of 14

Re: T430 latest Win 10 Vantage not working

I want to help you, but to do so, I need you to provide the information I ask.  Please post a screenshot of the error message.  There are a couple different error messages you could be seeing, but the information you've provided so far is too vague.  That's why I'm asking for the screenshot.

markjohn1
Paper Tape
Posts: 9
Registered: ‎04-27-2019
Location: GB
Views: 259
Message 10 of 14

Re: T430 latest Win 10 Vantage not working

All that appears every time is the message in next post. Sorry about messing up posts--my first time on any board!

I much appreciate your help.

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