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Salism0b
What's DOS?
Posts: 3
Registered: ‎06-25-2015
Location: Mumbai
Views: 830
Message 1 of 8

T430 mousepad doesn't work after power save mode

 
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 826
Message 2 of 8

Re: T430 mousepad doesn't work after power save mode

Hi Salism0b,

 

Welcome to Lenovo Community!

 

May be you should update Touchpad driver.

 

Please enter the system Model number and press ‘enter key’ to get the drivers for this system from the link given below:

http://support.lenovo.com/us/en/products?c=1

 

Please don't forget to choose your laptop OS in order to get a compatible driver.

 

Hope this helps.

 

Best regards,

Hemanth Kumar



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Salism0b
What's DOS?
Posts: 3
Registered: ‎06-25-2015
Location: Mumbai
Views: 806
Message 3 of 8

Re: T430 mousepad doesn't work after power save mode

Not working

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 775
Message 4 of 8

Re: T430 mousepad doesn't work after power save mode

Does the Trackpoint still work? Do you have to reboot the machine to get the touchpad back?

 

This post:

https://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Synaptics-ThinkPad-UltraNav-Driver/m-p/210...

Suggests that the new driver is bugged; try rolling back the driver?


W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Salism0b
What's DOS?
Posts: 3
Registered: ‎06-25-2015
Location: Mumbai
Views: 760
Message 5 of 8

Re: T430 mousepad doesn't work after power save mode

now even after rebooting it doesnt work. i upgraded the bios, installed the
drivers downloading it from lenovo site. its a new laptop and behaving this
way. never experienced like this ever

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 758
Message 6 of 8

Re: T430 mousepad doesn't work after power save mode

Can you try uninstalling the UltraNav driver and see if it works again?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 724
Message 7 of 8

Re: T430 mousepad doesn't work after power save mode

Hi Salism0b,

 

Can you check with uninstalling the current Lenovo driver and then restart the system, now download the synaptic driver directly and check with installing it.

 

http://www.synaptics.com/en/drivers.php

 

Hope this helps.

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 696
Message 8 of 8

Re: T430 mousepad doesn't work after power save mode

IIRC, the stock Synaptics driver won't install on UltraNav systems.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U

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