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risban
Fanfold Paper
Posts: 9
Registered: ‎12-11-2012
Location: Oregon
Views: 499
Message 1 of 8

T430U pricing error when selecting Windows 7 home edition

I recently purchased a T430U and noticed a pricing error when changing the default Win8 os to Win7.  The price should stay the same however it is increasing.  The screen shots below are from January 8.  "Coincidently" the website is now behaving fine and the price stays the same.

 

After several phone calls and emails they are saying that something else in the configuration must have changed which is NOT the case.  So they are refusing to issue the credit.

 

Suggestions?

 

Win 8 Pricing

 

 

Moderator note: images larger than 50k converted to links per forum rules:  Lenovo Community Participation Rules

Community SeniorMod
Community SeniorMod
Posts: 6,818
Registered: ‎01-13-2008
Location: US
Views: 492
Message 2 of 8

Re: T430U pricing error when selecting Windows 7 home edition

Hi,

 

I've converted your oversized imaged to links.  As a bonus, they're easier to read Smiley Happy

 

They seem to be indentical, even though they point to two separate uploaded images.  Am I missing something, or was one supposed to be the "before" and one the "after"?

 

Z.


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risban
Fanfold Paper
Posts: 9
Registered: ‎12-11-2012
Location: Oregon
Views: 488
Message 3 of 8

Re: T430U pricing error when selecting Windows 7 home edition

Thanks for fixing the images.  Smiley Happy

 

I included two screen shots to show that the price increases when changing from Win 8 to Win 7. So Win 8 is the before, and Win 7 is after.

lead_org Microsoft MVP Contributor
Microsoft MVP Contributor
Posts: 21,009
Registered: ‎12-19-2008
Location: Australia, Melbourne
Views: 471
Message 4 of 8

Re: T430U pricing error when selecting Windows 7 home edition

the image looks to be identical.
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
risban
Fanfold Paper
Posts: 9
Registered: ‎12-11-2012
Location: Oregon
Views: 451
Message 5 of 8

Re: T430U pricing error when selecting Windows 7 home edition

Thanks for catching the error.

 

Can you or another moderator be kind enough to link the following Win 7 pricing image?  I do not know how to do so.

 

You will be able to see the price difference.

 

Link to image

 

Moderator note: images larger than 50k converted to links per forum rules:  Lenovo Community Participation Rules

Robisan
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Posts: 6
Registered: ‎10-27-2012
Location: California
Views: 404
Message 6 of 8

Re: T430U pricing error when selecting Windows 7 home edition

It appears they may have fixed the problem. When I bought mine about six weeks ago the $20 difference had to do with the Pointing Device defaults. Choosing W7 gave UltraNav with FingerPrint Reader as the only option, while choosing W8 made the FingerPrint reader an option (+$20) -- hence W8 base price was $20 less.

Community SuperMod
Community SuperMod
Posts: 5,323
Registered: ‎06-26-2008
Location: US
Views: 363
Message 7 of 8

Re: T430U pricing error when selecting Windows 7 home edition

@Robisan...

 

Thanks for pointing out where the $20 list price-point difference ($729 vs $749) was. I think that explains the discrepency the OP reported.

 

Regards.


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risban
Fanfold Paper
Posts: 9
Registered: ‎12-11-2012
Location: Oregon
Views: 345
Message 8 of 8

Re: T430U pricing error when selecting Windows 7 home edition

Thank you for the explaining the price discrepancies, this sounds like what happend to my order too.

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