05-30-2013 01:16 AM - edited 05-30-2013 01:19 AM
I know that there are some other posts with this error message. But they all appear on other devices and none of them has a solution which is working for me.
I got a T430s back from one of our users which showed this error (mentioned in subject) when booting. I had no no chance to enter BIOS too.
1. I copied all partitions to another SSD and replaced it => the error came up again after few days
=> so I thought it must be an hardware issue concerning the internal SATA-connector
2. I put the SSD in a completely new device and ordered a replacement of the mainboard because there was waranty left on the older device.
3. Yesterday they came and replaced the mainboard of the older device.
4. Today the user came back with the same error on the new device with the new SSD
In every case it helps to remove the SSD one time and insert it again - then the SSD is detected correctly - until the error appears again after few days of usage.
The only thing I did not try until now is to insert the SSD in the old device with the new mainboard.
Before I forget this: BIOS is Ver. 2.52 (I see there is 2.54 available since few days, but change log does not say something important - gonna check that later and post it)
05-30-2013 08:38 AM
05-30-2013 10:49 AM
thx for your reply.
Don't have the model of the SSD in my mind but guess it's an Intel drive from one of the latest series (will check this tomorrow). We order a lot of this devices pre-configured with SSD in a systemhouse with much expert knowledge. We dont buy parts separately to minimize the risk of hardwareincompatibility. That's why I don't believe this is a general problem with the SSD model, but sure you are right - I have to check that.
The explanation with the software you mentioned does not explain for me why the complete device cannot be detected. The hardware detection and initialization should happen in a very early state of booting - long before all this partition stuff has any impact on the bootprocess (a completely unpartinioned drive would appear with modelname and serialnumber in Bios and the list of available boot devices). If this was a software issue you should get an error in the way that there is something wrong with the partitions or that no OS could be found or something like this - but no Hardware detection error.
But of course you are right, if it does not work to replace the SSD into the device with the new mainboard I will have to make a completely new OS installation on the device. I will post the results.
05-30-2013 12:03 PM - edited 05-30-2013 12:05 PM
check the firmware level on the SSD and upgrade if there is a newer release. I have to agreed with you that it should not be the software if its a handshaking issue in detection. If its trying to read the MBR or something at that time who knows. You could just blow away everything (no OS, not partitions and see if it still does it) If it does then I guess its firmware & BIOS talking issues in the SATA buss.
Weird things happen when troubleshooting. Like the old saying went. If you check everything possible you think it could be and its not that then whatever is left must be the problem.
You may have received a different model, version and/or model/firmwware combo which is causing all this grief. Look at any that are working and see what combinations are working and look for the irregularity.
PS The beauty of wokring with this on an SSD is it very quick to rebuild a drive if connected to the SATA buss where the transfer speed is so fast.
06-06-2013 06:54 AM
06-08-2013 07:34 AM
It is possible to defeat the error and get back to Windows by invoking the built-in diagnostics on the ThinkPad.
Hold down F10 as you power up; that brings up Lenovo Diagnostics. Run any diagnostics that are available (likely only the quick memory test and no hard disk test); reboot and you will see Windows start running again. You can then shut down, repeat the boot holding down F10, and run the disk diagnostics and grab the results for a call to support. The drive doesn't need replacing - but you have to get the firmware updated.
I manage 200+ Thinkpads and over 40 are T430S machines. I had a sudden episode of two machines with the same error and went back to my vendor - who went to Lenovo where we managed to determine the common denominator to be Micron C300 SSD's that needed firmware updates. Support can walk you through determining the manufacturer of the drive. Firmware updates are available for a number of them, although this problem seems confined to the Microns.
The firmware fix for Micron drives I was given is here:
Download it, burn the ISO file to a cd, and boot from it. You may need to grab something to burn ISO files first, but once you have it, it's a blessing.
08-04-2013 05:04 AM
I tried this, but no luck. I am using a Lenovo T430s with Samsung MZ7TD256HAFV-000L7 OPAL drives and firmware version DXT04L6Q. My drives are encrypted with WinMagic SecureDoc Enterprise v6.1. Lenovo has said that they will release a new firmware on 9 Aug 2013, but I have 102 of these encrypted OPAL drives out in the field and in the last two weeks I've had 6 fail with this 2100 error. WinMagic is telling me to not deploy any more computers and Lenovo isn't saying anything other than a fix will be available next week.
09-10-2013 07:07 AM
09-12-2013 02:50 AM
I encounter this on a T430s with a hard drive. When the error 2100: Detection error happens, both HDD0 & the DVD drive cannot be detected in the Lenovo Boot menu or Diagnostic tool.
When the hard drive is detected, it works fine, SMART values are good but the laptop gets a BSOD ocassionally.
Hard drive works fine in another T430S.
Seems like a faulty mobo to me.
I noticed that the silver metallic frame above the hard drive on the laptop is warped.
That may have cause flexing in the mobo PCB above it.
09-19-2013 09:34 PM - edited 09-20-2013 12:50 AM
hey guys - do we have an ultimate solution to the problem? i am getting the same 2100 error messages from out of the bue... then upon reseting it all works fine for a while. i am using samsung ssd 840 series 256GB, the driver is up to date.
EDIT: i updated the BIOS (from 2.53 to 2.57), did a diagnostics before booting - the first 2 tests went ok, but the 3rd, the drive self test didn't work, it stopped at 00%, and after one hr i just canceled it... reckon that could be an issue? i did download the lenovo solution centre and ran a storage device diagnostics in windows and every test passed.