cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
dsigno
Paper Tape
Posts: 8
Registered: ‎12-02-2013
Location: Italy
Views: 654
Message 1 of 2

T430u and TVSU Lenovo System Update 5.03 unable to find updates

Hi,

 

I'm running Lenovo System Update 5.03 Windows 8.1 (upgraded from OEM 8.0 version) but it never find any update availabe even though there are and DesktopToastsForCriticalUpdates reports it.

 

I cheked logs and I found some errors, in particular C:\Program Files (x86)\Lenovo\System Update\logs\tvsu_log_131202101530.txt contains:

 

Info    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.Start()
    Message: Client level: HelloLevel_9_08_00

Info    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
    Message: The UDF will be downloaded from: https://download.lenovo.com/ibmdl/pub/pc/pccbbs/agent/SSClientCommon/HelloLevel_9_08_00.xml

Info    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.DownloadUDF(String helloClientLevel)
    Message: The UDF will be downloaded to-> C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml

Info    2013-12-02 , 10.15.32
    in Tvsukernel.CustomControls.Step.<>c__DisplayClass7.<set_Image>b__6()
    Message: Setting PROCESSING status.

Info    2013-12-02 , 10.15.32
    in Tvsu.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
    Message: Creating a new Connection Settings Bean instance to Host: download.lenovo.com

Info    2013-12-02 , 10.15.32
    in Tvt.ConnectionSettings.ConnectionSettings.GetConnectionForURL(String url)
    Message: AutoConfiguration script found

Info    2013-12-02 , 10.15.32
    in Tvt.ConnectionSettings.AutoScriptEngine.RunAutoScript(String serverUrl, String serverHost, String pacFile)
    Message: Autoconfiguration script returned: DIRECT

Info    2013-12-02 , 10.15.32
    in Tvt.ConnectionSettings.ConnectionSettings.HttpAndDirectConnection(Uri uri, Connection connection)
    Message: proxy:  port: 0

Info    2013-12-02 , 10.15.32
    in Tvsu.FileDownloader.HttpsDownload.SetCertificates()
    Message: Setting certificates...

Info    2013-12-02 , 10.15.32
    in Tvsu.FileDownloader.HttpsDownload.GetProxy(ConnectionSettingsBean connBean)
    Message: Connection type set to DIRECT in ConnectionSettingsBean

Severe    2013-12-02 , 10.15.32
    in Tvsu.FileDownloader.HttpsDownload.Init(FileDownloadInfo fileInfo)
    Message: Debug Log: Init method:GET

Info    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.Start()
    Message: UDF download status is -> Downloaded

Info    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
    Message: Parsing the UDF file

Severe    2013-12-02 , 10.15.32
    in Tvsu.Engine.Process.HelloProcess.Start()
    Message: Error reading C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml, this XML file is not well-formed
    Exception:
        Message: Elemento radice mancante.
        Type: System.Xml.XmlException
           in System.Xml.XmlTextReaderImpl.Throw(Exception e)
   in System.Xml.XmlTextReaderImpl.ParseDocumentContent()
   in System.Xml.XmlTextReaderImpl.Read()
   in System.Xml.XPath.XPathDocument.LoadFromReader(XmlReader reader, XmlSpace space)
   in System.Xml.XPath.XPathDocument..ctor(TextReader textReader)
   in Tvsu.Engine.Process.HelloProcess.ParseUDF(String udfPath)
   in Tvsu.Engine.Process.HelloProcess.Start()

Info    2013-12-02 , 10.15.32
    in Tvsu.Egather.EgatherManager.GetEgatherParser(String type)
    Message: Running egather minimal.....

 

Actually C:\ProgramData\Lenovo\SystemUpdate\session\system\SSClientCommon\HelloLevel_9_08_00.xml downloaded file it's an empty file.

 

I've also tried to manually download it manually and it's empty.

 

Any suggestion how to get Lenovo System Update working correcly?

 

Regards,

 

Thanks,

Denis.

 

 

dsigno
Paper Tape
Posts: 8
Registered: ‎12-02-2013
Location: Italy
Views: 500
Message 2 of 2

Re: T430u and TVSU Lenovo System Update 5.03 unable to find updates

Check out current deals!


Shop current deals

Top Kudoed Authors