07-24-2017 05:11 AM
I am trying to upgrade RAM on a T430u that I picked up second-hand. To do this, the maintenance manual indicates that I have to remove the back cover, then the battery, then the keyboard, then find the RAM slots under the keyboard. After having unscrewed both the one screw indicated in the maintenance manual and another on the left side of the chassis next to the USB ports (in case it helps), I tried turning over the laptop, opening the lid and then pushing the keyboard back as pictured in the maintenance videos. However, the keyboard does not move despite using a substantial amount of force - more than I needed on other older Lenovo laptops. I have successfully performed this procedure on a T400 and T420 before but for some reason this one doesn't seem to want to budge, and I don't want to break it by using excessive force.
The only tip I have found is for a similar-looking but lower-end laptop, the IdeaPad 100, that suggests that I might need to pry the keyboard out instead:
Can anyone who has done this on a T430u (Note that this is *not* the same procedure as for a T430, T430s, etc.) please let me know if in fact I do need to pry the keyboard out, or if anyone has run into this type of problem on a similar Lenovo laptop, let me know which model number and how you resolved the problem.
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07-24-2017 05:58 AM
Hi there, take a look at these videos, it might help: https://www.lenovoservicetraining.com/showcase?sid=485&key=TGVuZw==
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07-24-2017 06:17 AM
I looked at this before. The keyboard does not push back as shown in the video even once the back panel, battery and screws are removed. It does not move at all. Also, attempting to remove it by plying it out from the bottom does not work. It seems to be very firmly fixed into place.
07-24-2017 06:25 AM
However, the keyboard does not move despite using a substantial amount of force - more than I needed on other older Lenovo laptops.
Try using a thin guitar pick or another plastic pry tool to pry the keyboard from the bottom, close the to Ctrl keys, Sometimes it's tightly stuck.
07-24-2017 06:49 AM
I tried using a plastic pry tool as pictured here:
What actually happened is that I ended up unintentionally removing the FN, CTRL and WIN keys. These keys were easily reattached. However, the overall keyboard assembly remains stubbornly in place. Is there some other trick to this?
07-24-2017 07:08 AM
Try pressing both Alt keys and move the KB upwards enough to insert the pry tool.
Otherwise remove the Keyboard bezel, or at least remove its screws so that the bezel gets loose enough to remove the KB.
07-24-2017 08:32 AM
After the retaining screw is removed, look along the back of the keyboard and see if it is hanging up at some point. The back edge of the keyboard needs to slide under the front edge of the keyboard bezel far enough that you can see the tabs on the front of the keyboard are free of the edge of the keyboard bezel by the touchpad. If it is hanging up in the back, press lightly on the back of the keyboard at the appropriate point to help it slide under the edge of the bezel.
07-24-2017 06:26 PM
I have been able to successfully install my extra memory module.
As it turned out, the necessary steps were to loosen the keyboard bezel so that it had some play in it and then use a stronger (metal) prying tool starting from the bottom left side of the keyboard - the plastic type of prying tools pictured in various howto videos, etc. were not up to the task. The reason the keyboard wouldn't come out is it was somehow jammed underneath the back part of the keyboard bezel.
As a side-effect, after refitting the keyboard, the touchpad, which appeared to be unreliable (I assumed damaged or worn), is now sitting flatter against the case and is working properly. The keys also feel a little more solid. And the system is much quicker with 8Gb of RAM instead of 4Gb.
Thanks all for your help!
07-24-2017 11:37 PM
Nice to see it worked! Enjoy your T430u! :-)