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javeryt
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Posts: 16
Registered: ‎08-15-2014
Location: Honolulu, HI
Views: 4,778
Message 1 of 6

T440P Bluetooth Issues

Trying to pair a bluetooth headset and having all sorts of trouble. I have installed the Intel package, but still have issues. At one point I did have the audio working, but now I can't even get that to work. I was never able to get the mic up and running.

 

In Device Manger, there are 2 'Bluetooth Peripheral Device" items. Windows update does nothing for them. At one point they were listed as Bluetooth Remote and some other Bluetooth device, but neither device could start. (error 10) I have 2 Bluetooth radios listed. (Intel and the MS Enumerator) 

 

I am able to pair the headset, but it just doesn't work after that. Spent almost all day trying to get this to work, ready to pull my hair out. Hopefully someone here can help me. 

When I do a 'connect' in Bluetooth Device Control, I get 'Error connecting to headset. Please retry this operation'.

 

And FWIW, I have a T430 here that I connected to with no issue.

 

- Jon

javeryt
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Posts: 16
Registered: ‎08-15-2014
Location: Honolulu, HI
Views: 4,726
Message 2 of 6

Re: T440P Bluetooth Issues

Here are the hardware IDs on the Bluetooth Perihperal devices if that helps.

 

1. BTHENUM\{24df01a9-3e4f-4c9f-9f66-5aa8ab14f8f4}_LOCALMFG&0000

2. BTHENUM\{84a1e9b8-12ba-4a9c-8ab0-a43784e0d149}_LOCALMFG&0000

 

Oh and I'm running Windows 7, not Windows 8.

javeryt
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Posts: 16
Registered: ‎08-15-2014
Location: Honolulu, HI
Views: 4,703
Message 3 of 6

Re: T440P Bluetooth Issues

Still having this issue. Had it working yesterday, now when I pair my headset the PC crashes. Here is what my device manager looks like.

 

Capture.JPG

javeryt
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Posts: 16
Registered: ‎08-15-2014
Location: Honolulu, HI
Views: 4,670
Message 4 of 6

Re: T440P Bluetooth Issues

Ok, guess I'm giving up on this issue. I'll go back to my USB headset and return the Bluetooth ones. Dissappointed I can't get it to work....

JGeskeRDO
What's DOS?
Posts: 1
Registered: ‎03-03-2015
Location: Fargo
Views: 4,598
Message 5 of 6

Re: T440P Bluetooth Issues

Has anyone found a solution to this problem?  It's plaguing one of my end-users as well after updating to the latest Intel driver from Lenovo.

davidhu-taipei
Paper Tape
Posts: 1
Registered: ‎03-05-2018
Location: TW
Views: 2,268
Message 6 of 6

Re: T440P Bluetooth Issues

I experience the same issues when I upgare from Windows 8 to Windows 10 for ThinkPad T430s. Those issues should relate with "Bluetooth Driver (Atheros, Broadcom) Drivers". After I downloading and installing the "Bluetooth Driver (Atheros, Broadcom) for Win 10 Drivers" (listed in the following URL), those issues are fixed. Maybe you could try to find the driver for your Windows version.  

 

Broadcom Bluetooth 4.0 Driver for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit) - Notebook

https://pcsupport.lenovo.com/uu/en/downloads/ds103770

 

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