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Greyhound
Paper Tape
Posts: 8
Registered: ‎12-22-2013
Location: USA
Views: 561
Message 1 of 7

T440P doesn't restart on restart

When I press restart my computer shuts down (screen goes black), but it's still on (light on power button). However, it never comes back up. It just sits there until I do a hard reset by holding down the power button until it turns off, then turning it on again. Is there a fix for this?

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 550
Message 2 of 7

Re: T440P doesn't restart on restart

Are there any other symptoms? Does it enter sleep or hibernate properly?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Greyhound
Paper Tape
Posts: 8
Registered: ‎12-22-2013
Location: USA
Views: 543
Message 3 of 7

Re: T440P doesn't restart on restart

It seems fine otherwise. I just tested sleep and it works.

 

This isn't a huge issue luckily, but is a minor annoyance.

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Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 539
Message 4 of 7

Re: T440P doesn't restart on restart

This could be a driver/BIOS/hardware issue. Does restarting work okay from Safe Mode?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Greyhound
Paper Tape
Posts: 8
Registered: ‎12-22-2013
Location: USA
Views: 537
Message 5 of 7

Re: T440P doesn't restart on restart

I can't choose safe mode because nothing happens after Windows shuts down and the screen goes black. Once I power it off and on, it boots normally.

Guru
Posts: 9,598
Registered: ‎12-26-2009
Location: CA
Views: 528
Message 6 of 7

Re: T440P doesn't restart on restart

I meant entering Safe Mode from cold boot rather than restarting into Safe Mode (which isn't working).

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
Skoop
Bit Torrent
Posts: 705
Registered: ‎11-21-2013
Location: US
Views: 496
Message 7 of 7

Re: T440P doesn't restart on restart

Do you have a fingerprint reader? 

 

Earlier versions of the FPR software had an issue with shutting down the computer.  I had this problem initially.  A newer driver version was released that addressed this problem.  Fixed it for me. 

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