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10 Posts

12-22-2013

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T440P doesn't restart on restart

2014-04-17, 22:25 PM

When I press restart my computer shuts down (screen goes black), but it's still on (light on power button). However, it never comes back up. It just sits there until I do a hard reset by holding down the power button until it turns off, then turning it on again. Is there a fix for this?

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9644 Posts

12-27-2009

CA

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Re: T440P doesn't restart on restart

2014-04-17, 23:13 PM
Are there any other symptoms? Does it enter sleep or hibernate properly?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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10 Posts

12-22-2013

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Re: T440P doesn't restart on restart

2014-04-17, 23:32 PM

It seems fine otherwise. I just tested sleep and it works.

 

This isn't a huge issue luckily, but is a minor annoyance.

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9644 Posts

12-27-2009

CA

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Re: T440P doesn't restart on restart

2014-04-17, 23:44 PM
This could be a driver/BIOS/hardware issue. Does restarting work okay from Safe Mode?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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10 Posts

12-22-2013

USA

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Re: T440P doesn't restart on restart

2014-04-17, 23:47 PM

I can't choose safe mode because nothing happens after Windows shuts down and the screen goes black. Once I power it off and on, it boots normally.

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9644 Posts

12-27-2009

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Re: T440P doesn't restart on restart

2014-04-17, 23:59 PM
I meant entering Safe Mode from cold boot rather than restarting into Safe Mode (which isn't working).

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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725 Posts

11-21-2013

US

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Re: T440P doesn't restart on restart

2014-04-18, 15:46 PM

Do you have a fingerprint reader? 

 

Earlier versions of the FPR software had an issue with shutting down the computer.  I had this problem initially.  A newer driver version was released that addressed this problem.  Fixed it for me. 

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