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matwon
What's DOS?
Posts: 2
Registered: ‎01-31-2014
Location: Canada
Views: 16,550
Message 1 of 10

T440p Touchpad Issues

Hello, ive just received a new T440p. Out of the box, the touchpad doesn't seem to be working correctly.  I can left, middle and right click, scroll and use gestures but I can't get the mouse pointer to move! Trackpoint works fine.

 

Ive looked at the trackpad settings and can't find anything usefull...

 

Any ideas?

 

Thanks

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 16,439
Message 2 of 10

Re: T440p Touchpad Issues

Hi,

 

Welcome to Lenovo Community Forums!

 

I’m sorry to hear that you are not able to use the touchpad in your brand new Lenovo ThinkPad T440p.

 

Ensure that you have the latest ultranav drivers installed and touchpad is enabled. Go to control panel -> Mouse and under ultranav tab, enable touchpad. If you have any difficulties in finding the drivers, please share the MTM number of your device.

 

Hope to hear back from you soon!

 

Best regards,

Mithun.



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lotech
Paper Tape
Posts: 1
Registered: ‎02-04-2014
Location: Hong Kong
Views: 16,417
Message 3 of 10

Re: T440p Touchpad Issues

I just purchased the T440p to replace my X220i, and quite disappointed with the new touchpad design, it is extremely hard to use especially the right click, almost impossible to use with the trackpoint, I would rather install back the old touchpad if parts available, but at least I want to disable the touchpad so that I can use the buttons with the trackpoint only, and the cursor will not jumping around when I click.

matwon
What's DOS?
Posts: 2
Registered: ‎01-31-2014
Location: Canada
Views: 16,379
Message 4 of 10

Re: T440p Touchpad Issues

Fixed the touchpad by downloading and installing drivers from the lenovo site.

 

A new laptop shouldnt have these kind of problems when coming out of the factory...

Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 16,346
Message 5 of 10

Re: T440p Touchpad Issues

Hi Lotech,

 

While I think Lenovo still has an amazing build quality and the machines are tank-like in durability, people make comparisons within the same series. Many people have favorite features or design elements on a particular model, and because they value that, the design directions for new models may be seen as better or worse.

 

If you want to disable touchpad, you can go to control panel -> Mouse, disable it under Ultranav tab.

 

Best regards,

Mithun.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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Retired Support Specialist
Posts: 1,090
Registered: ‎09-24-2013
Location: Bangalore
Views: 16,344
Message 6 of 10

Re: T440p Touchpad Issues

Hi Matwon,

 

Nice to hear that your issue got fixed by updating the drivers. Sorry for the inconvenience caused. Please feel free to post back in Lenovo Community Forums if you have any further query.

 

Cheers!Smiley Happy

 

Best regards,

Mithun.



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

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sakurawars
What's DOS?
Posts: 1
Registered: ‎04-15-2014
Location: Oregon
Views: 15,618
Message 7 of 10

Re: T440p Touchpad Issues

How do you set T440p touchpad with Righ Click for Properties?

 

Thanks

coolant
What's DOS?
Posts: 1
Registered: ‎09-02-2014
Location: usa
Views: 12,983
Message 8 of 10

Re: T440p Touchpad Issues

yes very unhappy with the touch pad on the t440p

sneha1
What's DOS?
Posts: 1
Registered: ‎11-28-2014
Location: US
Views: 11,110
Message 9 of 10

Re: T440p Touchpad Issues

I have the same problem. The drivers are up to date. But the ultranav pas does not show the enable touchpad button. Please help.
YourAverageIT
What's DOS?
Posts: 1
Registered: ‎09-02-2019
Location: FI
Views: 391
Message 10 of 10

Re: T440p Touchpad Issues

I had a similar problem, checked from BIOS that Trackpad is enabled, Control Panel -> Mouse did not have any setting to enable or disable the TrackPad. Downloaded and installed Synaptics driver from Lenovo... nothing seemed to help. Then I just simply went to Add or Remove Programs and uninstalled the Synaptics Ultranav driver. Trackpad started working before I even rebooted the computer.

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