03-13-2015 09:42 AM
Hello, I need some help!
I just got a new T440p a couple months ago and I'm having trouble with the mouse. The cursor will randomly jump to the top right corner of the screen and close programs. It is a completely random problem; nothing ever seems to trigger it. Yesterday I installed the newest Synaptics Pointing Device Driver and I still have the problem. It even seemed to add a new problem where the cursor started flashing and the computer was beeping. It wouldn't respond at all, even after me leaving it to sit and sort itself out and I eventually had to resort to shutting down with the power button and restarting. That problem hasn't occured since, but the cursor jump to close programs continues to be a problem.
I'm running Windows 7 Professional, 64-bit.
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04-21-2015 06:51 PM
Did you find a solution to this? I have the same issue and need a solution!
Are you also left-handed? I think it may be with the hand hitting the pad causing it to jump in the opposite corer. For right-handed people, this would be annoying but not cause as much havoc closing programs with no X in the top left corner.
Never have had the issue with a wireless mouse when my hand is nowhere near the pad.
04-22-2015 06:40 AM
Nope, no solution. A few days ago I talked to my brother-in-law, who is pretty familiar with Lenovo machines, and he believes it's a hardware problem, so I'm actually taking it over to a local service center today. Luckily, it's still under warranty, so hopefully they'll be able to fix it.
04-22-2015 07:08 AM
04-22-2015 07:59 AM
I have the touchpad disabled and it still does it. No, not left handed. I'm not even touching the keyboard at all sometimes when it does it.
Yes, like I said, it is still under warranty, so I'm taking it to the local service tech so they can look at it.
04-22-2015 08:41 PM
09-12-2015 12:48 PM
I'm having this same problem. I have recorded the cursor randomly hijacking my screen for over 5 minutes- selecting text, opening and closing files, moving files in to the trash. I found an important student folder in the trash one day. I've reviewed all the blogs since 2014, and this seems to be a chronic issue and no lennovo engineer has weighed in with any suggestions. The only 'fix' that one person found was an ad-aware issue, but i and several others do not have ad-aware, so this is definitely not the issue. This is not just an inconvenience, it's a hazard-- deleting files and shutting down programs while in mid-stream renders the computer comletely useless. I will not have any warranty protection on this. Lennovo please help. I bought this computer because it was supposed to be reliable.
09-12-2015 01:59 PM
Agreed. This is a major problem. My keyboard and mouse have been replaced TWICE and the problem keeps coming back. It also seems to be linked to a wireless problem and that card has also been replaced twice with continued problems. I have never had a problem with previous Lenovo/IBM Thinkpads, but this one is definitely a lemon. I can tell as soon as my mouse starts getting screwy that the next thing that will happen will be getting dumped off-line and having to battle to reconnect. Sometimes the mouse will even act up to the point that it just flies around the screen and starts creating a beeping sound like it's being clicked continuously and the computer can't keep up with it. The local warranty sevice center has given up (and I don't blame them) and now I have to deal with Lenovo directly whenever I can be without my computer for 2 weeks...that's hardly convenient.