cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
bfongh1
Paper Tape
Posts: 3
Registered: ‎06-27-2014
Location: Canada
Views: 13,439
Message 1 of 10

T440s-headphones not working

I would like to start by saying the headphones used to work fine previous times I had them plugged into my T440s.  While not using the headphones, my T440s would default to the internal speakers as they should.  When I plugged in my headphones, I could hear through my headphones (as I should).  The other day, I shutdown my laptop at the end of the day (I usually just hibernate it), but when I started it up again, I lost fucntionality of the headphones.  It wouldn't revert to the headphones when they were plugged in.  Hoping I can get some help.  Thanks.

Retired Support Specialist
Posts: 3,015
Registered: ‎03-14-2014
Location: Bangalore
Views: 13,318
Message 2 of 10

Re: T440s-headphones not working

Hi Bfongh1,

 

Welcome to Lenovo Community!

 

As per your query we understood that you are facing issue with Audio port on ThinkPad T440s.

 

This could be issue with drivers, hence I suggest you to check with updating the Audio drivers from Lenovo support page.

 

Below is the link to enter the downloads page and download latest application accordingly, please click on "Select Product" then in "QUICK PATH" enter the MTM no. select the exact model.

 

http://support.lenovo.com/en_US/downloads/default.page#

 

Hope this helps!

 

Best regards,

Hemanth Kumar



Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"! This will help the rest of the Community with similar issues identify the verified solution and benefit from it.

Follow @LenovoForums on Twitter!

Skoop
Bit Torrent
Posts: 705
Registered: ‎11-21-2013
Location: US
Views: 13,314
Message 3 of 10

Re: T440s-headphones not working

If you didn't update anything, then your drivers didn't change.

Open the Realtek audio manager. Look at advanced settings (upper right). Is it set to multi-stream mode?
kidkenny
Paper Tape
Posts: 1
Registered: ‎07-18-2014
Location: United States
Views: 13,282
Message 4 of 10

Re: T440s-headphones not working

I'm in multi stream mode and still cant hear through my headphones (Thinkpad T440)

Skoop
Bit Torrent
Posts: 705
Registered: ‎11-21-2013
Location: US
Views: 13,263
Message 5 of 10

Re: T440s-headphones not working

Open the mixer. Do you have the headphones muted?
TD74
What's DOS?
Posts: 3
Registered: ‎03-31-2015
Location: US
Views: 11,884
Message 6 of 10

Re: T440s-headphones not working

Hello, since this thread is the top Google result for the headphone jack problem I wanted to add another solution in hopes it will help someone.

 

I was eventually able to fix this on my T440 by putting the laptop to sleep (with the phones in, not sure if this mattered) and then waking it again. This is similar to the issue with the dimming functions that sometimes stop working when you sleep (although you only have to open and close the laptop to fix that one).


Note I had rebooted several times in the course of re-installing drivers, which did not help at all.   I also had no options in multichannel.  Finally in desperation I tried sleeping, and then heard the 'wake" sound after logging in.

 

I suspect this issue was caused by some combination of sleep, docking, and headphones being plugged in.

zsmerdov
What's DOS?
Posts: 1
Registered: ‎05-05-2015
Location: Prague
Views: 11,631
Message 7 of 10

Re: T440s-headphones not working

Hi suppoer team, I have exactly the same problem and when I try to instal the fix for Windows 7, I receive error in instalation wizard "Driver Installation Failed: Could not find the MEDIA device for this driver"  Can you please help me? Thanks, zdenka

cantante
Paper Tape
Posts: 8
Registered: ‎05-26-2015
Location: US
Views: 11,489
Message 8 of 10

Re: T440s-headphones not working

Had to turn off Multi-stream Mode. The headphones work fine when I select "Clasic mode".

harsh_
What's DOS?
Posts: 1
Registered: ‎04-05-2018
Location: CA
Views: 2,942
Message 9 of 10

Re: T440s-headphones not working

even i have this problem, it was working fine and started happening all of a sudden.

 

speakers work fine, as soon as i plug in the headphones the sounds disappears.

since many days i am working around by disabling the realtek audio driver and re-enabling it. i am looking forward for a permanent solution for it.

cantante
Paper Tape
Posts: 8
Registered: ‎05-26-2015
Location: US
Views: 1,455
Message 10 of 10

Re: T440s-headphones not working

I had the same issues with a T460.  Is there a permenante solution yet?

Check out current deals!


Shop current deals

Top Kudoed Authors