06-21-2015 01:04 PM
I just got a new T450s and everytime I try to play a video on either Chrome, Opera or Firefox, they all freeze and crash. This does not happen on, e.g., VLC. Very weird problem.
It's i5-5300u, Intel HD5500, 8GB, 256 SSD, what else needed?
Otherwises works perfectly fine. The issue is certainly not related to any overheat or overload... I have no clue
06-21-2015 11:43 PM
Have you updated your "Display and Video Graphics" driver to the newest version?
You can find it on https://support.lenovo.com by providing your Product Number or by using the program "System Update" on your PC.
06-22-2015 04:29 AM
Thanks for response.
yes, the windows updater says it is the latest driver and I used Lenovo's System update software to get all the drivers (there were other missing when i got the laptop as well).
I've just downloaded Lenovo's Solution Center and ran video card hardware test and it passed it all (Result code: WVC00F000-UK7AUG)
I have noticed that some vimeo video's do not crash the browsers, but nothing works on youtube, indescrimintaly of video quality or anything (it would not even start playing).
06-22-2015 10:00 PM
Have exact same issue. T450s. All latest updates both for Windows 8.1 64-bit and from Lenovo. IE plays youtube videos, chrome works for all sites, when click on youtube video - it has the spinning thing going forever and chrome freezes.
06-22-2015 10:06 PM - edited 06-23-2015 09:10 AM
Please have a look at this thread: http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-x-series-laptops/thinkpad-x1-...
Although it is describing a similar issue with the X1 Carbon Gen3, please note that the Carbon shares the same video driver with the T450s.
(Edit: Ooops, yes. See @bananaman's post for the link I meant to include. Sorry for the confusion.)
06-23-2015 03:01 AM
06-23-2015 04:18 AM
So it did not work - I got to .4222 driver as mentioned in the other thread and the problem persists. The only time when youtube played on chrome was when I uninstalled the driver altogether.
I noticed though, that youtube plays on IE. But who uses that...
Any other ideas?
06-23-2015 01:57 PM
Problem is definetely in graphics driver - I uninstalled .4206 that came from Lenovo site, checked that Windows Basic driver is displayed in Device Manager for Display Adapter. After that Chrome already started playing videos. After few minutes of doing nothing Windows on it's own went ahead and installed Intel HD Graphics 5500 driver of version .4170 - Chrome was still playing videos without problems.