01-23-2018 04:37 AM
Thanks for Essexjohn`s reminder!!!,
there are exactly different bewteen the 126.96.36.1993 and the 188.8.131.520 of the version of Intel Management Engine software.
I solved this issue through downloding the 184.108.40.2063 version from lenovo support site,
(CAUTION: the lenovo official system update software still CAN NOT push the updated version，Only download from lenovo support site )
the site of updated driver（220.127.116.113）
01-31-2018 09:02 AM
Hello Mrwtong, the problem persists after downloading and installing the 11.70.1043, then rebooting. Appreciate your efforts, look forward to a solution that does not require going to the resource monitor and ending the process.
02-02-2018 11:39 AM
Same here - I updated to 11.70.1043,
If I kill the process everything goes well for several days\hours and then the process get's reborn and eats up my CPU, slowing the computer to a point it hardly responds to my ctrl-alt-delete for the task manager...
Need a better soluction from Intel or Lenovo!
02-07-2018 06:59 PM
we still not duplicate the issue in our lab,
could you share more detail to help us for FA ? we will keep trying, thank you
1. Windows10 OS version, RS1 or RS2 ?
2. Need some special setting to duplicate the issue ? such as some accout password or some other security setting I don't know.
02-10-2018 09:02 AM
10.0.16299 b 16299
No special action needed from my end - this process just starts on it's own.
If I end the process it will go away for a few days and then come back on it's own.
Now I changed the file directory's name so it can't run anymore - hope it's not leathal to the computer
if you need any more info tell me
02-15-2018 11:28 AM - edited 02-15-2018 11:29 AM
I have the same problem. I have reinstalled from a usb , also from standard recovery and updated the bios.
Luckilly I thinkI can reurn this laptop and buy another(NOT Lenova). I've spent days on this.
I'd love a fix but it would have to be soon.
I feel bad for all the good customers who can't just return the machine.
02-25-2018 03:04 AM
Same problem after a BIOS update..!
I solved this issue downloding and reinstalling the Intel(R) Management Engine Interface (18.104.22.1683 version) from lenovo support site, like sugested by mrwtong.
03-03-2018 01:17 PM
I have 2 X1 Yoga's, one with this issue, one without. Despite applying IME 22.214.171.1243 version multiple times, the problem persisted.
Comparing the IME component files between the 2 machines such as:
- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\DAL\Jhi_service.exe
- C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\IMSS\PrivacyIconClient.exe
I noticed that the problematic machine had different file sizes and older modification dates. Also, the good machine did not show the PTT EK Recertification service actively running in Task Manager - I believe it runs automatically upon reboot, then shuts down when it's done.
I uninstalled Intel Management Engine from Control Panel->Programs and Features, deleted/renamed the default subdirectory that 126.96.36.1993 extracts to when installing (I think it's C:\Drivers\AMT), deleted any left-over files in C:\Program Files (x86)\Intel\Intel(R) Management Engine Components, then reinstalled 188.8.131.523. Machine is running fine now, so perhaps worth trying this approach.