08-31-2016 12:29 PM
Dear Lenovo forum,
Is this working as intended? I have my computer set to sleep automatically when I close the lid.
For example, I go to bed, close the lid, I wake up open the lid and it prompts me to use the fingerprint scanner or to type in the password manually.
So I roll / put my finger that is recognized by the scanner to try and log in, and 9/10 times it does not work. Instead I have to type in my password. But this defeats the whole purpose of me getting the T460p with the fingerprint scanner.
The only way it works is if I start it up from sleep, type in my password, then close the lid again, slide/ roll my finger then it works and recognizes my fingerprint.
How do I fix this ??
09-09-2016 09:38 AM
I don't mean to insult you, but are you sure you are using the fingerprint scanner correctly? You mentioned slide/roll, but this is not the best way to get your fingerprint to read on the touch sensor of T460p. You just press/hold your finger on the sensor until it is read.
For the 9/10 times where it does not work, do you get any error message? Or is your finger press simply ignored?
Is the green LED of the fingerprint reader coming on?
09-09-2016 03:01 PM
Thanks for the advice, I think I will try the method you mentioned. But sometimes I do feel like exactly as you say, but it still won't work.
But I'll leave it there for a while and just be still, and press down? I think the reason why I said I rolled / slid on it is because on my T430s it has a fingerprint scanner as well but its requires you to roll / slide you finger rather than just placing it still to absorb your entire fingerprint.
09-11-2016 06:06 AM