01-22-2019 04:22 PM
Quick question on battery replacements.. I have a T460s whose second battery recently showed it was having issues (on 46% of max charge available). I thought replacing the battery would be trivial but this is proving an exercise in futility.
For reference the laptop type is: 20F9
The battery in question is FRU: 01AV406
When I check this battery against the replacements site (https://support.lenovo.com/us/en/partslookup), it indicates that the battery is out of stock. It also indicates that there are a few replacement options, 01AV407, 01AV408, 01AV405. All of which are also not in stock.
After chatting with support on this issue, I was advised to call the parts department a partner - Encompass. Unfortunately, their department closes at 3pm PST which is pretty annoying. However when I search for the part (01AV406) on their website (https://lenovo.encompass.com), I'm left with an additional alternative 01AV462 (also out of stock but at least in stock 1/29).
My question is, which of these sites to believe or are these all compatible? I find this a little absurd that this information is so unclear and annoying that Lenovo can't keep anything in stock.
Double all that since I want to replace my primary battery as well (which will be back in stock on 3/10/19). Insert eye roll here.
Any advice anyone can shed here would be apprciated or any other tips for getting these batteries replaced.
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01-22-2019 04:33 PM
I would believe them on compatibility, but expected ship dates are always less reliable. I always think that I only believe ship dates after parts actually ship. My doubling ship dates is for all vendors, not just this one.