05-13-2018 09:48 AM
After installing Windows 10 April update on my T460s, fingerprint reader no longer works or even lights up. Device Manager shows the reader, but says, "The device is not working properly because Windows cannot load the drivers required for this device. (Code 31)" Tried uninstalling drivers and uninstalling device, but still no go. I have bios version 1.34.
05-13-2018 12:18 PM
05-18-2018 10:39 PM
I had the same problem on my T570 yesterday. I tried installing the latest drivers, but that did not work. Only after I disabled Intel(R) SGX in my BIOs, did Windows 10 detect the Fingerprint Reader again.