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JohnShaft1000
Paper Tape
Posts: 9
Registered: ‎04-11-2016
Location: US
Views: 11,441
Message 1 of 61

T460s trackpad issues on Windows 10

Anyone else have these problems with the trackpad on their T460s on Windows 10? Any fixes?

 

  • Three finger scroll stops working after sleep
  • After using the trackpoint, the touchpad becomes erratic forcing me to disable the trackpoint in settings ( which is annoying since the trackpoint is one of the reasons I bought this thing! )

I have installed the latest ultranav drivers ( April ) from the lenovo site but the issues remain. The release notes even say that three finger scroll has been fixed but in my case it is not.

Lenovo Staff
Lenovo Staff
Posts: 4,830
Registered: ‎10-29-2009
Location: NC
Views: 11,299
Message 2 of 61

Re: T460s trackpad issues on Windows 10

I could not reproduce these issues with the latest web-release driver 19.0.17.77:

 

  1. three-finger scroll works before and after sleep.  scroll down to show desktop.  scroll up to show application switcher.  scroll left/right to switch applications
  2. I did not notice any erratic touchpad, so can you be more specific what you are doing/seeing?

 

These issues may be caused by non-default mouse/trackpoint/touchpad settings, so can you clarify if you have changed any settings to cause these issues?

JohnShaft1000
Paper Tape
Posts: 9
Registered: ‎04-11-2016
Location: US
Views: 11,276
Message 3 of 61

Re: T460s trackpad issues on Windows 10

I have tried just about everything.. I completely uninstalled all the synaptics drivers and registry entries. Then I reinstalled 19.0.17.77 and things worked for a while including 1-2 sleep cycles then 3 finger gestures completely stopped working again. Also, the jumpiness returned after a while after using the trackpoint. It didn't happen right away.

JohnShaft1000
Paper Tape
Posts: 9
Registered: ‎04-11-2016
Location: US
Views: 11,276
Message 4 of 61

Re: T460s trackpad issues on Windows 10

Ohh, there's also a new issue with this version of the driver. Try pulling up the Windows 10 weather or news apps and do 2 finger scrolling. It is very erratic and sometimes decides to scroll in the opposite direction! The older January release of the driver doesn't do this.

Lenovo Staff
Lenovo Staff
Posts: 4,830
Registered: ‎10-29-2009
Location: NC
Views: 11,257
Message 5 of 61

Re: T460s trackpad issues on Windows 10

I can reproduce the issue of 2-finger scrolling in the News and Weather apps.

But I still don't see the other issues.

gemmoglock
SCSI Port
Posts: 30
Registered: ‎03-17-2010
Location: SG
Views: 11,028
Message 6 of 61

Re: T460s trackpad issues on Windows 10


@someotherguy wrote:

I can reproduce the issue of 2-finger scrolling in the News and Weather apps.

But I still don't see the other issues.


For the touchpad jumpiness I have resolved it by going to Mouse Properties in Win10 and disabling and then re-enabling the trackpoint.

 

The current driver not to play nice for users who switch between both, i.e. TrackPoint works great with touchpad disabled and vice versa. They don't play nice together....

ThinkPad Yoga 370: i3-7100U, HD620, 8GB DDR4, 256GB Intel 6000p 256GB
ThinkPad T460s: i7-6600U, Nvidia 930M 2GB, 8+8GB DDR4, 512GB SATA3 SanDisk X300, LG FHD nontouch display, Intel 8260 Wireless (Sold)
gemmoglock
SCSI Port
Posts: 30
Registered: ‎03-17-2010
Location: SG
Views: 11,027
Message 7 of 61

Re: T460s trackpad issues on Windows 10

For the touchpad jumpiness I have resolved it by going to Mouse Properties in Win10 and disabling and then re-enabling the trackpoint.

The current driver not to play nice for users who switch between both, i.e. TrackPoint works great with touchpad disabled and vice versa. They don't play nice together....
ThinkPad Yoga 370: i3-7100U, HD620, 8GB DDR4, 256GB Intel 6000p 256GB
ThinkPad T460s: i7-6600U, Nvidia 930M 2GB, 8+8GB DDR4, 512GB SATA3 SanDisk X300, LG FHD nontouch display, Intel 8260 Wireless (Sold)
maxbe
Paper Tape
Posts: 8
Registered: ‎06-08-2016
Location: DE
Views: 10,957
Message 8 of 61

Re: T460s trackpad issues on Windows 10

I have the same problem. Jumpiness of the trackpad which seems to occure randomly. After disabeling the trackpoint the trackpad works fine again. however I would like to use the trackpoint as well

sanzio1
Paper Tape
Posts: 3
Registered: ‎06-21-2016
Location: HK
Views: 10,806
Message 9 of 61

Re: T460s trackpad issues on Windows 10

I have the same issue. 3 finger gesture failed after several times of sleep. It seems there is no way to solve this annoying issue thoroughly but to uninstall/reinstall the synaptics driver, again and again.

Former Employee
Posts: 1,664
Registered: ‎09-16-2014
Location: US
Views: 10,772
Message 10 of 61

Re: T460s trackpad issues on Windows 10

In response to customer reports of unexpected scrolling and touchpad behavior on T460s ThinkPads, Lenovo has released a solution via driver update.

 

Synaptics ThinkPad UltraNav Driver, version 19.0.17.98, can be downloaded here: http://support.lenovo.com/us/en/downloads/ds111814

 

Thank you,

 

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