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02-13-2020

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T470 - AC Power Check Pop Up

2020-02-13, 16:33 PM

Device: T470 (Type 20HD, 20HE) Laptop (ThinkPad) - Type 20HE

Issue: While the laptop is not plugged in the user recieves a persistent pop up every 5 minutes. The header of the pop up states "AC Power Check" and the body states "Please ensure your laptop is plugged in to a power outlet."

 

The laptop has two fully charged batteries and 5 hours of battery life left. Is there a way to disable this pop up or is this indicative of another problem? 

 

Thank you

 

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Re: T470 - AC Power Check Pop Up

2020-02-18, 15:31 PM

After one day this issue stopped and user is no longer experiencing this pop up. I no longer need assistance. Thanks!

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