03-10-2018 05:48 AM
I have a T470 Thinpad 20HE but the fingerprint reader no longer works. It is dead and I am convinced it is a hardware problem since the device no longer shows up in device manager and not detected in BIOS.
My question for you guys is wether it is possible to replace the Fingerprint reader with a new one or is it married to the motherbord of my computer and can't be replaced.
Thnaks a lot
03-10-2018 11:31 PM
The parts are not married. If they replaced all 3, I would guess they replaced the little reader (card) itself and the cable that attaches it to the motherboard first. When that didn't fix the problem, the only other part involved is the USB hub which is part of the motherboard.