09-17-2019 06:55 PM
When installing the thunderbolt firmware update utility I receive the following error:
"No active Thunderbolt(TM) controller found in the system or Thunderbolt software is not present in the system. Make sure you have Thunderbolt software installed. Then connet Thunderbolt device and press OK to retry or cancel to abort firmware update process."
I have the software installed. And the thunderbolt port doesn't give power to my TB16 dock (no light when plugging the cable in unlike on my dell precision work laptop).
09-27-2019 12:02 PM
Welcome to the Community Forums!
We would like to clarify how you are trying to update the Firmware for the TB? Are you using an update tool (Vantage) or are you downloading it directly from the support website (https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-...)?
Let us know. We'll wait for your update.
10-04-2019 12:40 PM