09-11-2018 02:44 AM
After window update, the fringerprint disappeared. I read a lot forum include this. It taught to uninstall the driver and update the driver again. It still not work. The fringerprint in the sign-in options inside Settings disappeared.
Can you please tell how I can actually fix it ?
09-11-2018 05:39 AM
What do you see in Device Manager?
Expand the "Biometric Devices" category and tell me what you see there. Double-click on the device, what is the status reported there?
10-03-2018 04:52 PM
I got :
This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)
The requested operation was unsuccessful.