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T470 is plugged in but not charging (does NOT show message "plugged in but not charging")

2019-11-05, 9:46 AM

Hi all really hoping someone has some insight on my issue im pretty desperate to keep this machine going for a long time!!


So as the subject describes, my battery is plugged in but won't charge. I have seen many posts talking about a "Plugged in but not charging" message, I do not have this. 


I have tried various troubleshooting methods, I have checked for updates, drivers, etc. I have also tried the power reset turing it off removing the external battery and holding the power button for 30 seconds.


Wish I had more information but like I said I am desperate for any insights or suggestions!


Thanks in advance


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Re: T470 is plugged in but not charging (does NOT show message "plugged in but not charging&quo

2019-11-05, 16:36 PM

Hello and welcome,


A couple of things you don't mention: with the external battery removed try the emergency reset hole on the bottom.  Also try the BIOS option to disable the internal battery.


https://download.lenovo.com/pccbbs/mobiles_pdf/t470_ug_en.pdf  Pages 5 & 76.


I don't hold much hope for those but they're easy to try.



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