Welcome to our peer-to-peer forums, where owners help owners. Need help now? Visit eSupport here.

English Community

ThinkPad NotebooksThinkPad: T400 / T500 and newer T series Laptops
All Forum Topics

2 Posts



2 Signins

26 Page Views

  • Posts: 2
  • Registered: ‎11-05-2019
  • Location: Canada
  • Views: 26
  • Message 1 of 2

T470 is plugged in but not charging (does NOT show message "plugged in but not charging")

2019-11-05, 9:46 AM

Hi all really hoping someone has some insight on my issue im pretty desperate to keep this machine going for a long time!!


So as the subject describes, my battery is plugged in but won't charge. I have seen many posts talking about a "Plugged in but not charging" message, I do not have this. 


I have tried various troubleshooting methods, I have checked for updates, drivers, etc. I have also tried the power reset turing it off removing the external battery and holding the power button for 30 seconds.


Wish I had more information but like I said I am desperate for any insights or suggestions!


Thanks in advance


9151 Posts


United States of America

77963 Signins

2236405 Page Views

  • Posts: 9151
  • Registered: ‎01-13-2008
  • Location: United States of America
  • Views: 2236405
  • Message 2 of 2

Re: T470 is plugged in but not charging (does NOT show message "plugged in but not charging&quo

2019-11-05, 16:36 PM

Hello and welcome,


A couple of things you don't mention: with the external battery removed try the emergency reset hole on the bottom.  Also try the BIOS option to disable the internal battery.


https://download.lenovo.com/pccbbs/mobiles_pdf/t470_ug_en.pdf  Pages 5 & 76.


I don't hold much hope for those but they're easy to try.



The large print: please read the Community Participation Rules before posting. Include as much information as possible: model, machine type, operating system, and a descriptive subject line. Do not include personal information: serial number, telephone number, email address, etc.

The fine print: I do not work for, nor do I speak for Lenovo. Unsolicited private messages will be ignored - questions and answers belong in the forum so that others may contribute and benefit. ... GeezBlog


Communities: English Deutsch Español Português Русскоязычное Česká Slovenská Українська Polski Türkçe Moto English

Forum Home

Community Guidelines

Please review our Guidelines before posting.

Learn More

Check out current deals!

Go Shop





No, I don’t want to share ideas Yes, I agree to these terms