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2 Posts

11-16-2017

Poland

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T470p - crackling speakers

2017-11-16, 12:00 PM

Hello!

 

I've recently joined ThinkPad family and I think it was the right choice after several ASUS (UX410, UX430, UX550) and XPSes 15 which were so faulty...

 

Everything looks good on T470p expect speakers. I'm experiencing strange issue with "crackling". Sometimes it won't start at all, sometimes it starts randomly and last for a few seconds (when there's no sound in background). It is present while I have music or other sounds on. Of course it stops when I'm disabling sound with Fn+F1.

 

Issue persists both on Windows 10 and Arch Linux. I've already tried to reinstall Realtek HD Audio drivers with older and newer ones - no luck. I'm not encountering any issues while I'm on headphones.

 

Could anyone provide solution for this issue or steps which I can perfrom in order to try to get rid of this "cracks"?

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4096 Posts

01-05-2008

Germany

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Re: T470p - crackling speakers

2017-11-16, 18:54 PM
Hello Tajgeer,

welcome to Lenovo forum!

I think you have done everything right.

Testing 2 OSs and the issues occurs on both OS.

Can you take a video with this issue?

Best
Andreas

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10855 Posts

09-04-2014

Slovakia

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Re: T470p - crackling speakers

2017-12-13, 9:55 AM

Hi Tajgeer,

 

I don't know if it will help your situation or you have already resolved it, but a new Realtek HD Audio driver has been released.  Maybe you could give that a try if the issue still persists?

https://support.lenovo.com/sk/en/downloads/ds120274

 

Andy

 

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Lenovo eServices

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