09-04-2017 08:22 AM
My work laptop is a month-old t470p. It powered itself off while I was using it last Friday and will not turn back on. When I press the power button, the power LED just blinks 3 times, nothing else happens. Technical support says the system board needs to be replaced, but a new one won't be available for a MONTH. Almost longer than I've had the machine.
I have two questions:
1. Can I do anything to fix my machine in the meantime?
2. I chose Lenovo as the standard for windows laptops at my company because of thier reputation for quality and technical service. Was I way off-base? This is the worst product experience I've ever had. Has this happened to anyone else?
Solved! Go to Solution.
09-04-2017 12:04 PM
That sounds poor. I would pull the main battery, and press and hold the power for 5 seconds to drain capacitors. (resets the machine) Then put the battery back and try again.
09-04-2017 07:40 PM
With the machine still under warranty, I wouldn't try anything more drastic.