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470p-problems
Paper Tape
Posts: 2
Registered: ‎09-04-2017
Location: US
Views: 2,376
Message 1 of 4

T470p not powering on

My work laptop is a month-old t470p. It powered itself off while I was using it last Friday and will not turn back on. When I press the power button, the power LED just blinks 3 times, nothing else happens. Technical support says the system board needs to be replaced, but a new one won't be available for a MONTH. Almost longer than I've had the machine.

 

I have two questions:

1. Can I do anything to fix my machine in the meantime?

2. I chose Lenovo as the standard for windows laptops at my company because of thier reputation for quality and technical service. Was I way off-base? This is the worst product experience I've ever had. Has this happened to anyone else?

Community SeniorMod
Community SeniorMod
Posts: 9,375
Registered: ‎01-01-2010
Location: US
Views: 2,338
Message 2 of 4

Re: T470p not powering on

 That sounds poor.  I would pull the main battery, and press and hold the power for 5 seconds to drain capacitors.  (resets the machine) Then put the battery back and try again.


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.
470p-problems
Paper Tape
Posts: 2
Registered: ‎09-04-2017
Location: US
Views: 2,334
Message 3 of 4

Re: T470p not powering on

Yeah tried that. Same issue.

Community SeniorMod
Community SeniorMod
Posts: 9,375
Registered: ‎01-01-2010
Location: US
Views: 2,312
Message 4 of 4

Re: T470p not powering on

With the machine still under warranty, I wouldn't try anything more drastic. 


Rich


I do not respond to requests for private, one-on-one help. Your questions should be posted in the appropriate forum where they may help others as well.

If a response answers your question, please mark it as the accepted solution.

I am not an employee or agent of Lenovo.

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