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T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-07, 0:10 AM

Issue :

Im using T470s with Windows 7 OS,

 

1st - When im using Cisco Jabber to have a video chat\confrence the application will crash. Im suspected it due to the the intergrated camera driver. However when i go to Lenovo site, for T470s i can only found camera driver for Windows 10.

 

2nd - There is no Synaptic UltraNav available and when go to Lenovo site, for T470s i can only found driver for Windows 10.

 

Question :

Is there any Win 7 camera and UltraNav driver from other T model that compatible with T470s?

 

BR

Miqdad

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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-07, 5:54 AM

Hi Miqdad,

 

Welcome to Lenovo Community! And happy to have you here.

  

You can try the drivers from ThinkPad T460s may be that will work in T470s give it a try an update us.

Sunplus/Realtek Integrated Camera Driver 

Synaptics ThinkPad UltraNav Driver

 

I hope the above information helped you. 

Please feel free to post in Lenovo Community Forums if you have any further queries!


Regards,
Prabhansh
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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-07, 8:04 AM

Hi Prabhansh,

 

Thank you for the suggestion. I have give tried to install both driver twice with reboot but still having the same issue.

 

Cisco Jabber still crash upon initiate video

For touchpad getting error "Synaptic device not found!" when installing

 

BR

Miqdad

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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-07, 8:13 AM

Is devices are getting reflected in Device manager under Imaging Device & Mice & other Pointing Devices. It will be much helpful if you can share some screenshots of Device Manager expanding both the devices.

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ThinkPad T440p| Intel® Core™ i5-4300M| 2.6 GHz Dual core| 8GB
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03-03-2017

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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-08, 1:54 AM

Dear Miqdad,

 

ThinkPad T470s provides Windows 7 Drivers from its support site.

https://pcsupport.lenovo.com/jp/th/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-t470s--type-20js-20jt/20js/downloads

You need to make sure that "Operating System" selection must be checked for Windwos 7 (32 or 64bit) to find the drivers.

 

Synaptics ThinkPad UltraNav Driver for Windows 8.1 (64-bit), 7 (32-bit, 64-bit) - ThinkPad T470s (Machine types:20JS, 20JT)

https://pcsupport.lenovo.com/jp/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-T470S--TYPE-20JS-20JT/20JS/downloads/DS120917

 

Integrated Camera Driver for Microsoft Windows 8.1(64-bit), 7 (32-bit, 64-bit) - T470s (Machine types: 20JS, 20JT)

https://pcsupport.lenovo.com/jp/en/products/LAPTOPS-AND-NETBOOKS/THINKPAD-T-SERIES-LAPTOPS/THINKPAD-T470S--TYPE-20JS-20JT/20JS/downloads/DS120908

 

thank you.

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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-08, 15:53 PM

  Which CPU does your laptop have?  6th generation Sky Lake or 7th gen Kaby Lake?  Win 7 isn't supported on Kaby Lake (by Lenovo or Microsoft) as far as I know.

 

  Are those drivers you linked only for Sky Lake machines, or would you expect them to also work on Kaby Lake too?

 

regards,

Z.


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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-09-11, 0:43 AM

Zoltan,

My PC using 6th gen CPU

 

Rydeen,

Thanks for pointing the links out, i was seraching previoulsy only the 1st T470s on the list when i browser on the lenovo site, my bad for not got thru all the the T470s Type.

 

Im manage to install The Synaptic Drive and its working fine now. Thanks.

 

Im manage to install the Camera Driver as well, however my Cisco Jabber still crash upon initate a video call. (ill check this with Cisco)

 

i live with it for now. Thanks every one.

 

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Re: T470s camera driver for win 7 and UltraNav Touchpad Driver

2017-10-06, 18:54 PM

The Jabber issue is due to the SunplusIT driver.  I've been able to get Jabber working by 'downgrading' to the generic Microsoft Integrated Camera driver.  I'm running jabber 11.5.

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