05-23-2017 04:43 AM
Hi - I have a T470s that came with 8GB RAM onboard. I've added another 16GB - DDR4 2400MHz - but the computer can't see the extra RAM - it still thinks there's only 8GB.
Has anyone else had this problem?
05-23-2017 04:48 AM
What is the spec for the DDR4 RAM that you are trying to use on the T470s? I have 8gb on the planar and an additional 8gb DDR4 module for a total of 16gb. No issues with recognizing the memory, but I am having a mysterious power on problem (AC Adapter boot up only) that is forcing me to replace the system.
05-23-2017 05:00 AM
Thanks for getting back to me. Some more info: my colleague had the same problem, trying to add a 2400MHz RAM chip into a brand new T470s - we believe this is the correct RAM for this machine. However, it worked for him when he tried it with a 2133MHz RAM chip, so it looks like that's what I'm going to have to do.
Can't help you with the boot problem I'm afraid - that's not one we've come across.
05-23-2017 05:23 AM
Here's what is installed in my T470s: