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Condor90
Paper Tape
Posts: 1
Registered: ‎07-03-2019
Location: US
Views: 162
Message 1 of 2

T480 Issues with Thinkpad Thunderbolt 3 Gen 2 Dock

Hey Everyone,

 

I'm having an issue where my dock is somehow affecting my monitor's ability to display at its native resolution.

 

My monitor 1 is "dumbed" down to display at 1920 x 1080 and it refuses to let it display at its native resolution.

Do I need a different dock?

 

Thanks,
Condor90

 

Current specs:

 

  • Laptop: T480 20L5
    • Version: 10.0.017134
  • Thinkpad Thunderbolt 3 Gen 2
    • Firmware: V10011
  • Monitor 1: LG Ultra HD
    • Resolution: 3840 x 2160
  • Monitor 2: LG FULL HD
    • Resolution: 1920 x 1080
  • Monitor 3: T480 screen
    • Resolution 1920 x 1080
Lenovo Employee Rydeen
Lenovo Employee
Posts: 383
Registered: ‎03-03-2017
Location: JP
Views: 78
Message 2 of 2

Re: T480 Issues with Thinkpad Thunderbolt 3 Gen 2 Dock

Dear customer,

I'd like you to visit the below link to understand which display resolution can be supported on Thunderbolt 3 Gen2 Dock.

https://support.lenovo.com/us/en/solutions/pd029622#ThinkPad%20Thunderbolt%203%20Dock%20Gen%202

 

 

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