12-17-2018 07:46 AM
Hi I cant seem to locate a fix for my lenovo t480. I cannot get any usb ports to register through the dock. I have tried reinstalling usb drivers through device manger, updating dock firmware, updating all lenovo system drivers , changing power adaptor through the dock and re seating it multiple times. I have other t480's that work on this dock. The usb's work fine on the actual laptop just not the dock. Any help would be apreciated. Thank you!
01-30-2019 06:10 AM
Hi OmenJoi! Thanks for posting in our community. Were there any updates or software upgrade install prior to this case? Have you already tried to use the mechanical dock on another laptop? Let us try that first for us to isolate the issue since you have tried other troubleshooting steps.