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jimbow_10
Fanfold Paper
Posts: 10
Registered: ‎01-03-2019
Location: FR
Views: 322
Message 1 of 8

T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

Hi,

 

I can't update my ssd firmware on my T480 with the zip package and following the attached instructions in the txt file.

Windows udpate is 1809, fresh setup, unencrypted ssd, bios 1.19. Basically all latest update from System Update.

 

Any idea of what could be a "device reason" or code RC=0x1? See attached screenshot
.

Edit:

- my SSD is WD 512Go model SN720 (full description in screenshot)

- my firmware is 10114101 and want to update to 10130101

 

thanks

SensRo
What's DOS?
Posts: 2
Registered: ‎01-18-2019
Location: US
Views: 218
Message 2 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

I am having the exact same issue on multiple T480 laptops.  Cannot update through Vantage/System Update or manually by running the update tool when downloaded through the T480 driver update page.

otheos
802.11n
Posts: 174
Registered: ‎12-05-2017
Location: GB
Views: 185
Message 3 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

Did the WD drive came preinstalled in your laptop or is it an aftermarket upgrade?

Thinkpad T480s, Thinkpad T460p
jimbow_10
Fanfold Paper
Posts: 10
Registered: ‎01-03-2019
Location: FR
Views: 180
Message 4 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

Hi Otheos,

 

It came preinstalled in my T480.

 

Just in case, I tried the WD SSD Dashboard tool (which includes firmware update checking) but it says firmware is up to date. Lenovo's firmware is more recent obviously.

 

thanks,

otheos
802.11n
Posts: 174
Registered: ‎12-05-2017
Location: GB
Views: 175
Message 5 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

Sorry I can't really help, I just asked because I've never heard of WD SSDs in Thinkpads before. Does lenovo offer an alternative path to update, outside of Vantage?

Also, does your drive misbehave or actually need an update or is it a case of having the newest? If it's fine, leave it be.
Thinkpad T480s, Thinkpad T460p
jimbow_10
Fanfold Paper
Posts: 10
Registered: ‎01-03-2019
Location: FR
Views: 174
Message 6 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

What is boring is that System Update wants to install this update and it fails all the time.

 

I even downloaded the archive from thinkpad update webpage, my SSD is listed in the "txt" information file and should be updated (you see the screenshot too). 

 

The drive behaves normally, I am not hurry to update it. 

otheos
802.11n
Posts: 174
Registered: ‎12-05-2017
Location: GB
Views: 172
Message 7 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

Then select to ignore the update and move on. Sorry, that's the best I can do.
Thinkpad T480s, Thinkpad T460p
jimbow_10
Fanfold Paper
Posts: 10
Registered: ‎01-03-2019
Location: FR
Views: 52
Message 8 of 8

Re: T480 WD SSD update failed (<FWNV28> update, with SSD WD-SN720)

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