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Largoxl
Paper Tape
Posts: 5
Registered: ‎02-13-2019
Location: ES
Views: 261
Message 1 of 10

T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

I dont know if the problem is with the name of the device but the thing is that I have checked that the name of the device is "Samsung  SSD 970 EVO 500GB" but the real capacity of the SSD is 256GB..... how its possible? win10 problem?? samsung error name?

Samsung SSD 970 EVO 500GB.pngWindows (C_).png

tsadykov
Paper Tape
Posts: 6
Registered: ‎02-13-2019
Location: KZ
Views: 234
Message 2 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

Did you format it for full capacity? What is listed in Disk Management console (Win+X, then Disk Management)
Largoxl
Paper Tape
Posts: 5
Registered: ‎02-13-2019
Location: ES
Views: 232
Message 3 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

Yes, it's formatted to maximum space.
screenshot disk management.png

tsadykov
Paper Tape
Posts: 6
Registered: ‎02-13-2019
Location: KZ
Views: 229
Message 4 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

Do you have Samsung Magician (https://www.samsung.com/semiconductor/minisite/ssd/product/consumer/magician/) installed? What info does it display?

Largoxl
Paper Tape
Posts: 5
Registered: ‎02-13-2019
Location: ES
Views: 225
Message 5 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

OMG! How could I get all the capacity?Samsung Magician Shadow Dialog.png??

tsadykov
Paper Tape
Posts: 6
Registered: ‎02-13-2019
Location: KZ
Views: 223
Message 6 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

if you get back to disk management and try to scroll the window to the right - will you see another unpartitioned space?
Largoxl
Paper Tape
Posts: 5
Registered: ‎02-13-2019
Location: ES
Views: 220
Message 7 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

There isn´t scroll bar Smiley Sad and in the picture you could see that in the red rectangle should appear one unit with the space no assigned... Datenträgerverwaltung.png

it´s very strange.....Smiley Sad

tsadykov
Paper Tape
Posts: 6
Registered: ‎02-13-2019
Location: KZ
Views: 214
Message 8 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

how did you create partitions on your ssd? did you clone it from older ssd?
Largoxl
Paper Tape
Posts: 5
Registered: ‎02-13-2019
Location: ES
Views: 212
Message 9 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

No, I don´t to both questions... but I don´t know if the IT support department of my company did it.... but its possible that??? to hidde almost 200 GB??? I will check bios now... 

tsadykov
Paper Tape
Posts: 6
Registered: ‎02-13-2019
Location: KZ
Views: 211
Message 10 of 10

Re: T480S SSD SAMSUNG EVO 970 500GB BUT REAL 256GB!

I've heard about several cases where dishonest sellers were either flashing firmware from another disk or replacing controller chip so that disks showed incorrect capacity. I believe that shouldn't be your case but you should check with the seller

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