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Konstantin-DB
Not applicable
Posts: 2
Registered: ‎09-19-2018
Location: AT
Views: 682
Message 1 of 4

T480s: touchpad is disabled during keyboard use; ELAN problem?

Hello everyone,

I have a new T480s that works fine except for the touchoad. Most times i use the keyboard the touchpad is disabled automatically. It tuns back on after a few seconds, during which I can only use the trackpoint.

It seems to be a ELAN driver problem as many other laptops report similar issues. I have tried some of the registry tweaks to disable the feature and it seems to have improved but still persists at time.

Please help.

thank you

Rydeen
Not applicable
Posts: 371
Registered: ‎03-03-2017
Location: JP
Views: 610
Message 2 of 4

Re: T480s: touchpad is disabled during keyboard use; ELAN problem?

Dear customer,

we are experienced similar symptom on ThinkPad X1 Carbon 5th that TrackPoint cap accidentally conflict with keyboard caps ( 'G', 'H' or 'B') then touchpad is disabled.  I'm curious whether symptom will be changed if you removed TrackPoint cap.

Konstantin-DB
Not applicable
Posts: 2
Registered: ‎09-19-2018
Location: AT
Views: 585
Message 3 of 4

Re: T480s: touchpad is disabled during keyboard use; ELAN problem?

Dear Rydeen,

the problem results when i use the touchpad not the trackpoint. It seems from what i read on the net, that this results because the touchpoint is disabled during keyboard use.

How can this be changed?

Best regards,

KB

 

Rydeen
Not applicable
Posts: 371
Registered: ‎03-03-2017
Location: JP
Views: 565
Message 4 of 4

Re: T480s: touchpad is disabled during keyboard use; ELAN problem?

Dear customer,

I was advised the below procedure can enable touchpad during keyboard use;

 

To enable the touchpad during keyboard use, customer may change the Touchpad Sensitivity in Touchpad Native UI Settings.

  1. Go to Windows Settings > Devices > Touchpad > Touchpad Sensitivity
  2. Select from dropdown (default is medium sensitivity)

Refer to below screenshot.

TouchpadSensitivity.png

 

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