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3 Posts

07-19-2019

GL

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T490 and T590 touchpad issues

2019-07-22, 11:23 AM

When installing our new T490 and T590 through SCCM - and using the lenovo sccm driver pack, the touchpad is not responsive to gestures only button clicks - The Trackpoint works fine... Installing Lenovo drivers for mouse and touchpad after the installation does not help.

If I look at the driver in Device Manager, everything seems fine - There is a Synaptics Pointing Device present - but also some Microsoft HID Compatible touchpad drivers. If I remove the HID Compatible touchpad drivers - the touchpad starts working - but after a few restarts they are installed again and the touchpad is dead again.
Trying to manually install the Synaptics drivers for the HID Compatible touchpad - does not help.
Installing on Windows 10 1809

 

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3 Posts

07-19-2019

GL

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Re: T490 and T590 touchpad issues

2019-07-22, 17:28 PM

Seems that Windows 10 prefer Microsoft's own drivers for some of the Touchpad components.

Running DPinst from Windows Driver Framework to force the Lenovo drivers to be prefered - solved the issue. 

 

Will this be solved in a driver update at some point?

0 person found this solution to be helpful.

This helped me too

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1 Posts

08-20-2019

US

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Re: T490 and T590 touchpad issues

2019-08-20, 19:55 PM

Could you elaborate on how to set a driver as default via DPinst? I've been facing similar issues, but instead it's the 3 touchpad buttons that do not work.

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3 Posts

10-04-2019

SE

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Re: T490 and T590 touchpad issues

2019-10-04, 10:06 AM

I'd love to implement this solution too. Just been using the new T490 for a couple of days and the touchpad is already driving me nuts. Regardless of trying all different settings, the touchpad is still very un-responsive on smaller movements. If I only want to move the cursor an inch or so to hit a button, I have to drag my finger quickly which makes my accuracy crap. I've been a user of Lenovo touchpads for a decade (different laptop versions), but this is the first time I've experiences such a bad touchpad. In addition to small movements the touchpad feels just off in general too. Another example is that it seems the touchpad registers different "distance" if I swipe from bottom right to top left vs bottom left to top right.

 

For an ordinary user like myself, is this something I can do myself with DPINST?

 

Thankfor for help to take me out my misery,

Oskar

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3 Posts

07-19-2019

GL

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Re: T490 and T590 touchpad issues

2019-10-04, 10:42 AM

I used DPInst.exe /S /SA /SE /SW /F in the directory with the touchpad drivers from Lenovo.

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