11-22-2019 02:21 PM
My laptop automatically updates the system after about three days after I set up the fingerprint. Now it is like this:
Then I download and install from https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-...
Now the fingerprint is okay, I can use it. But the windows hello is still in trouble (see the first picture). I cannot set up facial recognition. And I check and device,
What can I do about it? Thank you very much.
01-23-2020 01:46 AM
I have the same problem after my t480s automatically updated the windows 10 version. Lenovo should work on the IR camera driver.
01-23-2020 03:22 AM
Manually download the camera driver for your device from lenovo support and re-install. It worked for me.
See below for example,