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129 Posts

11-12-2019

IL

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  • Posts: 129
  • Registered: ‎11-12-2019
  • Location: IL
  • Views: 3495
  • Message 1 of 1

T490s: BIOS bug: Kernel DMA Protection breaks thunderbolt firmware update

2019-12-10, 22:15 PM

Hi,

 

This is a brand new T490s laptop for my client. I was trying to update thunderbolt firmware but that didn't work. It would try to start the update but would get stuck at 40%. After a couple of minutes, the update application would silently quit. Then the computer would hang at restart, eventually producing a blue screen.

 

What eventually worked was disabling Kernel DMA Protection in BIOS. After that the firmware update completed successfully.

 

OS is stock Windows 10 1903.

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