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jbonles
Paper Tape
Posts: 4
Registered: ‎04-21-2010
Location: Temecula, CA
Views: 763
Message 1 of 7

T500 2242 ENTER/TAB key dilemma

Good morning everyone,

 

I have a user in our Marketing department that uses a T500 2242 with a mini docking station having a very peculiar issue with their laptop.

 

Anytime the user goes to login - (Windows XP Pro SP3) (Joined to a domain, running Win Server 2k3) (32bit platforms) she has to restart multiple times before getting response from her enter or tab key, and the key that decides to fail is random but eventually becomes both.

 

Are there any Lenovo hotkeys that trigger this or something?  Even when connecting her wireless keyboard mouse through USB, she is having these issues, on the third party keyboard/mouse!

 

There's something a miss here.

 

Any help will be greatly appreciated.  Thanks everyone!

jbonles
Paper Tape
Posts: 4
Registered: ‎04-21-2010
Location: Temecula, CA
Views: 731
Message 2 of 7

Re: T500 2242 ENTER/TAB key dilemma

Bump for selfishness!

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 719
Message 3 of 7

Re: T500 2242 ENTER/TAB key dilemma

Hi,

I have seen a similar situation with a Bluetooth Mouse and keyboard, what could not connect properly to the system.

The fix was to restart BIOS (load the default settings) and in one case also BIOS udate.

 

About the Enter and TAB key, this might be something strange. If you ahve time to test this, then try to boot into Save mode (press F6 by system start) and check if also here is the same situation.
If not, then there is some other applicaiton blocking , or from my own expeience I can tell, that this might be an application, that is loading and "run" into some timeout error.

So surelly also check what all is configured for the startup.

 

Cheers

 

jbonles
Paper Tape
Posts: 4
Registered: ‎04-21-2010
Location: Temecula, CA
Views: 716
Message 4 of 7

Re: T500 2242 ENTER/TAB key dilemma

That's what I was thinking.  I will try this and let you know what the outcome is.

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 713
Message 5 of 7

Re: T500 2242 ENTER/TAB key dilemma

Hi,

thanks for the update.

 

I'll wait for your post.

 

Cheers

jbonles
Paper Tape
Posts: 4
Registered: ‎04-21-2010
Location: Temecula, CA
Views: 694
Message 6 of 7

Re: T500 2242 ENTER/TAB key dilemma

Worked like a charm.  Thanks Herik!

Former Employee
Posts: 1,591
Registered: ‎07-17-2009
Location: Slovakia
Views: 669
Message 7 of 7

Re: T500 2242 ENTER/TAB key dilemma

Hi,

thank you for the update to this situation.

 

Please mark this thread as fixed and mark the post, that helps you, so that it will be trackable also for other posters.

Thanks in advance.

 

I'm glad, that it worked for you.

Enjoy Lenovo

 

Cheers

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