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stodge
Punch Card
Posts: 61
Registered: ‎09-18-2008
Location: Canada
Views: 645
Message 1 of 1

[T500] BSOD and video hardware error - broken hardware or broken driver?

We had a BSOD a few days ago on the T500 with the switchable graphics. Currently it's running the high performance profile (ATI?).

Product
Windows

Problem
Shut down unexpectedly

Date
26/12/2008 6:04 PM

Status
Not Reported

Problem signature
Problem Event Name: BlueScreen
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Files that help describe the problem
Mini122608-01.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: a
BCP1: 96727000
BCP2: 00000002
BCP3: 00000001
BCP4: 81D334E0
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1



Since then, the last few times we switched the laptop on, it reached the window to select the user to login and then immediately switched the display off. I managed to get the display to come up again by hitting the power button a few times. I noticed a video hardware problem was logged:

Product
Windows

Problem
Video hardware error

Date
29/10/2008 7:31 PM

Status
Not Reported

Description
A problem with your video hardware caused Windows to stop working correctly.

Problem signature
Problem Event Name: LiveKernelEvent
OS Version: 6.0.6001.2.1.0.768.3
Locale ID: 4105

Files that help describe the problem
WD-20081029-2031.dmp
sysdata.xml
Version.txt

Extra information about the problem
BCCode: 117
BCP1: 9A0E3510
BCP2: 8ED9B5A6
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6001
Service Pack: 1_0
Product: 768_1



I'm concerned that the graphics card is broken or maybe it's just a driver issue. Any ideas? Thanks

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