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selfaware
Blue Screen Again
Posts: 3
Registered: ‎01-06-2015
Views: 2,307
Message 1 of 8

T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework"

Hy,

It's my first post here. I got a LENOVO t500 at work to use and I wanted to try to use finger print auth to log in. Its in a domain, but I got local administrator privileges on it. The machine runs 64bit Windows 8.1 Pro.

The fingerprint reader driver was missing in the first place (windows identified it as a fingerprint sensor but had no driver).

The sensor is an AuthenTec Inc, AES2810. I've tried to install the lenovo driver:

http://support.lenovo.com/en/downloads/ds034486

But received the error message in the subject about I need to enable the biometric framework.

I've also seen

http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T420-Windows-8-1-fingerprint-reader/m-p/124...

and downloaded-installed an authentec driver successfully, so now device manager shows it and identifies it as it should..

 

Well I've went to the group policies as it was suggeseted everywhere on the net Smiley Happy and turned on the options.

I've also checked and found a windows services that had biometrics in it : I've set it to auto-start and started it right away.

 

But even after all of this the fingerprint option is missing in the accounts sign in page in pc settings.

I've restarted the machine multiple times (with the real restart Smiley Happy )

Could you please give me a hint?

I've spent a whole day looking for this yesterday..

 

Have a nice day & Regards,

Steve

Guru
Posts: 751
Registered: ‎04-13-2012
Location: IS
Views: 2,302
Message 2 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

Hello.

 

The Fingerprint Manager Pro is only for the latest xx40 series ThinkPads.

 

Your software is here:

 

LENOVO FINGERPRINT SOFTWARE FOR WINDOWS 7 (64-BIT)

 

I have used this in Windows 8 / 8.1 on my T400's and it works fine.

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
selfaware
Blue Screen Again
Posts: 3
Registered: ‎01-06-2015
Views: 2,297
Message 3 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

Thanks for the response on such short notice.

 

Is it normal to still have the "enable biometic framework" message while tryin to install the lenovo software after all the described steps? ( I mean did that happen to you? )

 

Also is it normal to do not have that fingerprint enrollment option at all on the accounts screen? ive seen it mentioned by most people that it was present but disabled. that is not my case: there is no such option at all!

 

Guru
Posts: 751
Registered: ‎04-13-2012
Location: IS
Views: 2,293
Message 4 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

Yes, but only after you enroll your fingerprints in the Fingerprint Manager, then Windows will tell you that Biometric logon is not enabled, and then you're given the option of enabling it.

 

However, for domain machines, this can be enabled thusly:

 

Goto: Control Panel\All Control Panel Items\Biometric Devices
Click: Change Biometric Settings
Click both:
Allow users to log on to Windows using their fingerprints
and
Allow users to log on to a domain using their fingerprints
Restart the computer.
Click: 'Switch user' at the log on screen and choose the fingerprint icon (this of course requires you to first have added a set of fingerprints to your account)

 

See if this doesn't do the trick.

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
Guru
Posts: 751
Registered: ‎04-13-2012
Location: IS
Views: 2,287
Message 5 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

NB, for the domain logon, if biometric logon hasn't been enabled in group policy, you have to have Domain Admin rights to enable it, but for your local account, local admin suffices.

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
selfaware
Blue Screen Again
Posts: 3
Registered: ‎01-06-2015
Views: 2,280
Message 6 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

Well thanks for the follow-up!

I'm going to get back to you tomorrow after I'Ve tried this Smiley Happy

Guru
Posts: 751
Registered: ‎04-13-2012
Location: IS
Views: 2,278
Message 7 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

Excellent! Just chime back if you have further issues!

 

Cheers!

ThinkStation P500 - Xeon E5-1650v3/32GB // ThinkPad P70 - Xeon E3-1505M/32GB
ThinkPad W540 (20BG) - i7-4800MQ/32GB // ThinkPad W520 (4282-W4Q) - i7-2720QM/32GB
ThinkPad T450s (20BW) - i7-5600U/12GB // Yoga 900 - i7-6500U/8GB
ThinkPad T61 (7665-CTO) - T7700/4GB // ThinkPad T60p (8741-C2G) - T7400/4GB
raglasgow
What's DOS?
Posts: 1
Registered: ‎06-12-2015
Location: Caribbean
Views: 1,773
Message 8 of 8

Re: T500 fingerprint reader - Windows 8.1 fingerprint option missing "enable biometic framework

http://driverzone.com/%7Bf268e77a-c034-4b84-8f61-2fa15d3797ad%7D?id=2804133

 

this did the trick for me.... i have a t500 2082-8zu

 

i tried everything in this forum and nothing worked except the information provided thanks to the person who provided the AES2800 driver name that did the trick for me

 

oh i forgot to mention i am running win 8.1 32 bit

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