Re: T500 fingerprint reader and BIOS password still prompt for

I have a user with a T500.  She had been using the laptop with no problem.  She would finger scan in at power-up and then scan again for the OS.  However, it has started doing something odd.

She scans her finger when it boots up.  It then displays a hard disk icon and wants the power-on password.  I cleared out all fingerprint settings in the OS and BIOS, but the problem continued.

She could scan in to XP with noproblem.

I re-set the fingerprint software back into Windows XP.  I this first without the BIOS option.  It worked fine.

So, I re-enabled the BIOS sign-on from within the XP utility.  It went right back to do the same thing.  Thank you for any assistance.

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