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2 Posts

04-04-2013

USA

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[T530] Bluetooth gone

2013-04-04, 7:55 AM

I purchased a new Lenovo ThinkPad T530 about 6-8 months ago. The model number is 2359CTO. I ordered it with Bluetooth, and it shipped with working Bluetooth, but I only tested it once or twice, since I don't normally use Bluetooth. Now, I need to use Bluetooth, but the feature seems gone from my computer. There is absolutely no mention of it in Device Manager anywhere. 

 

There were two pieces of Bluetooth software installed in my programs list. Some kind of driver from Intel related to Bluetooth, and then some ThinkPad bluetooth software. I tried uninstalling them, thinking that I could re-install them from the Driver Matrix, hoping that would fix my problem. I downloaded "ThinkPad Bluetooth with Enhanced Data Rate Software for Windows 7 (32-bit, 64-bit), Vista (32-bit, 64-bit) - ThinkPad" from the Lenovo website, version 6.5.1.3800, last updated March 25, 2013. There isn't any second package related to Intel at all. I went to http://www.intel.com/p/en_US/support/detect to check if Intel would provide any drivers and they do not see the Bluetooth hardware either.

 

I tried installing the ThinkPad Bluetooth with EDR software that I downloaded above, and it refused to install saying that no Bluetooth hardware was detected. However, I know that Bluetooth hardware is in my computer, since it is listed on the recipt for my CTO custom laptop and since it was working several months ago.

 

I bought an extended waranty, but I'm still within the 1st year of my regular waranty. I would appreciate some advice from Lenovo on how to resolve this issue.

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23 Posts

08-13-2012

SG

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Re: [T530] Bluetooth gone

2013-04-04, 14:27 PM

Hi,

 

I had a similar problem with my T430s.

 

What I did to fix it was to:

1. downgrade the BIOS

2. go to the BIOS, F9 to reload defaults

3. enabled WiMax and Thunderbolt in the I/O settings.

 

You might want to try step #3 first before steps #1 to #3.

 

Good luck!

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2 Posts

04-04-2013

USA

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Re: [T530] Bluetooth gone

2013-04-04, 19:47 PM

I was actually able to solve the problem. (I checked the BIOS and everything was in order.) Use Fn + F5 to change the power settings of wireless radios. In my case, Bluetooth was turned off. I've never seen a case where a change in software can make a hardware component completely disappear from the system entirely, but aparently that's how Lenovo's power management works.

 

Now, the Bluetooth is being connected/disconnected every 45 seconds. If I move the computer at all, Windows burbles with a device connected/device reconnected sound and I get an alert about Bluetooth being on or off or discoverable or something else. Does this mean there's a short circut somewhere in my computer?

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1 Posts

06-09-2014

USA

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Re: [T530] Bluetooth gone

2014-06-09, 20:28 PM

Me too!

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3 Posts

10-26-2014

US

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Re: [T530] Bluetooth gone at all, broken, won't appear

2014-10-26, 16:07 PM

I had the same problem, mine is a Thinkpad T530 2359CTO, some months ago my bluetooth started intermitent, some times worked sometimes wont appear, now it doesn't appear at all, I thought that the bluetooth daughter module was broken so I bought a new one from eBay (FRU 60Y3303) , I installed it but it didn't worked (one time it appear suddendly but it gone some minutes after). Now I don't have bluetooth at all, too bat for a Thinkpad quality.

 

I also tried to upgrade and downgrade the BIOS, the same for Windows bluetooth drivers, but with same bad results; I don't think it could be software related.

 

Please does anyone of Lenovo experts/support could help, I really miss bluetooth?

 

Regards.

xavier

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9605 Posts

12-27-2009

CA

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Re: [T530] Bluetooth gone at all, broken, won't appear

2014-10-28, 0:30 AM
Does it appear in Device Manager?

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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3 Posts

10-26-2014

US

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Re: [T530] Bluetooth gone at all, broken, won't appear

2014-10-29, 15:16 PM
Hi.

No, it do not appear in Device Manager, it seems like there is no BT
daughter module, that's why I thought that it was broken and bought another
one, but the same result, I tested these 2 BT modules into another thinkpad
and they are working correctly.

I also use Linux, it did not detect it either.

Obviously I checked BIOS settings and they are correct, BT is enabled.

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2 Posts

01-27-2016

Canada

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  • Message 8 of 9

Re: [T530] Bluetooth gone at all, broken, won't appear

2016-01-27, 0:51 AM

Same issue here.

Lenovo T530 Windows 10.

Bluetooth randomly disappears completely from settings, device manager etc as if there is no bluetooth feature on the laptop. Extremely annoying issue.

 

No solution yet.

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13 Posts

11-21-2013

HU

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  • Message 9 of 9

Re: [T530] Bluetooth gone at all, broken, won't appear

2019-12-18, 0:48 AM

any solution?

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