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euterpenc
What's DOS?
Posts: 2
Location: Boston
Views: 20,276
Message 1 of 10

T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.

After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.

I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.

I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.

Please help me to resolve this problem. Thank you.

Retired Support Specialist
Posts: 1,291
Location: Raleigh, NC
Views: 20,186
Message 2 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Hi, euterpenc

 

I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.

 

Hope it helps, and let me know how it goes

Adam

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euterpenc
What's DOS?
Posts: 2
Location: Boston
Views: 20,160
Message 3 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Hi Adam,

Thank you for your help. I updated both the BIOS and chipset drivers, however the problems remain the same. I still get the crossed out camera image when I try to use the camera and the camera settings under Lenovo settings still does not display. What else can I do to rectify this issue?

 

Jon

Retired Support Specialist
Posts: 1,291
Location: Raleigh, NC
Views: 20,157
Message 4 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Hi, Jon

 

I did some more research and found this thread from Lenovo Forums. Another user had an issue similar to yours and there is a post marked as the solution, but there are also some other possible fixes here. The post marked as a solution is to uninstall the camera and all its drivers and then use Windows to check for them. 

 

Hope it helps,

Adam

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If you find a post helpful and it answers your question, please mark it as an "Accepted Solution!" This will help the rest of the community with similar issues identify the verified solution and benefit from it.
syychang
What's DOS?
Posts: 1
Location: Canada
Views: 20,048
Message 5 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Hi euterpenc!

I had the same issue and saw your post. I went into the Lenovo settings as you suggested and clicked on the camera settings. At first, the page was also blank, but it did load eventually. I had to wait a while for the page to load; I don't know if you've tried waiting a bit? The issue with the crossed out camera image is that the settings of the camera was put into "private" instead of "normal" mode. If the settings page does load for you, that's how you would fix the issue! Hope you fix the issue soon!
BarryWeber1
Paper Tape
Posts: 7
Location: Los Angeles
Views: 19,973
Message 6 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Perfect.   This was exactly my problem.   I wonder how the camera got set to Private.

 

Barry

klaubscher326
Blue Screen Again
Posts: 4
Location: US
Views: 19,515
Message 7 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

It's a registry setting, check the instructions at the bottom of this page.

 

https://forums.lenovo.com/t5/T400-T500-and-newer-T-series/Thinkpad-T530-Integrated-Camera-not-workin...

tewbjw1933
What's DOS?
Posts: 1
Location: US
Views: 9,792
Message 8 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

Stepinsky
Punch Card
Posts: 57
Location: DE
Views: 9,768
Message 9 of 10

Possible solutions for dead camera on T/W x30 notebooks

First: did you check the above mentioned software related issues?

If yes, the cause could be a loose camera cable. From what I've read, it's quite a common issue with Tx30 and W530 models. I also had to repair it on my W530.

Go and grab a hardware maintenance manual for your T530. You will find a description of the necessary steps on page 106 and 108. You will need a small electronics screwdriver. The repair is fairly easy, if you keep calm and work with caution. I fixed mine within 10 minutes.

cs94njw
What's DOS?
Posts: 1
Location: US
Views: 4,926
Message 10 of 10

Re: T530 Lenovo Integrated Camera not working, Lenovo Camera Settings does not Display

On T440p I went to "Lenovo Web Conferencing", Advanced Camera Settings, and unclicked "Privacy"

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