01-11-2013 05:14 PM
Hello, I have a new T530 with Windows 8 OS. I am having trouble using the integrated camera. It functions neither in the Windows camera app nor in Skype. In both cases I get a picture with a gray background and a camera with a line through it. In Device manager, the camera does appear, is enabled, and the drivers are up to date.
After looking through other threads, I tried checking whether the camera was plugged in and indeed it was. When using Skype and I set the camera to on (Skype did detect the camera), I still got the gray no camera image, but the green light on the camera itself turned on.
I also tried using Fn+F6 to check settings. Lenovo settings opens, but the when I click the camera settings Icon, the screen loads a blank page that says "Camera" in the top right and has a back button (left pointing arrow) in the top left hand corner. The back button does not seem to work and I must change the window to something else in order to exit/close settings.
I tried manually installing both camera drivers and "power management" ("energy management"?) drivers. Neither of this solved either of these issues.
Please help me to resolve this problem. Thank you.
01-13-2013 01:35 PM
I would make sure that the BIOS is up to date in the system. The current BIOS for your system is 2.07 and can be found here. Also, I would ensure that the chipset drivers are up to date, and those can be found here.
Hope it helps, and let me know how it goes
01-14-2013 07:37 PM
Thank you for your help. I updated both the BIOS and chipset drivers, however the problems remain the same. I still get the crossed out camera image when I try to use the camera and the camera settings under Lenovo settings still does not display. What else can I do to rectify this issue?
01-14-2013 07:47 PM - edited 01-14-2013 07:47 PM
I did some more research and found this thread from Lenovo Forums. Another user had an issue similar to yours and there is a post marked as the solution, but there are also some other possible fixes here. The post marked as a solution is to uninstall the camera and all its drivers and then use Windows to check for them.
Hope it helps,
03-06-2013 09:46 AM
08-08-2013 05:11 PM
It's a registry setting, check the instructions at the bottom of this page.
11-07-2016 02:10 PM
First: did you check the above mentioned software related issues?
If yes, the cause could be a loose camera cable. From what I've read, it's quite a common issue with Tx30 and W530 models. I also had to repair it on my W530.
Go and grab a hardware maintenance manual for your T530. You will find a description of the necessary steps on page 106 and 108. You will need a small electronics screwdriver. The repair is fairly easy, if you keep calm and work with caution. I fixed mine within 10 minutes.