03-26-2018 11:18 PM
Devices such as mice attached to USB work for several days when purchased then say device not recognised and never work again. Its a similar issue with phones too, except file transfer is blocked. Power to devices works ok, it seems to be an issue with the data channel and it effects all USB ports.
The fingerprint reader also does not work, I suspect it is also USB.
How do I return the laptop for repairs?