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SergeMonfils
Paper Tape
Posts: 3
Registered: ‎07-27-2018
Location: CA
Views: 186
Message 1 of 5

T580 Restarts - erratic

Hi

My new T580 thinkpad restarts anytime while I'm in the middle of working on several windows.

I disabled Automatic Restarts option but it still takes over with an Orange Screeen and Restarts.

 

While it takes less than a minute to recover - this is an annoying interruption.

 

Help Please.

rvcjew
802.11n
Posts: 309
Registered: ‎08-27-2013
Location: US
Views: 144
Message 2 of 5

Re: T580 Restarts - erratic

You should get BlueScreen view from nirsoft and see what the dumps contain, that sounds like a memory error or GPU driver conflict.

https://www.nirsoft.net/utils/blue_screen_view.html

 

Also see if the lenovo diagnostics sees anything wrong. https://pcsupport.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-t-series-laptops/thinkpad-...

I own a Y510p SLI (retired), Yoga 2 Pro, P50 4K, X1C5
SergeMonfils
Paper Tape
Posts: 3
Registered: ‎07-27-2018
Location: CA
Views: 133
Message 3 of 5

Re: T580 Restarts - erratic

Thanks RVCJEW -for your suggestions.

 

I ran the Lenovo Diagnostic Successfully with no errors.

 

I notice that my Restart Options - Schedule a Time - is greyed out. That could be my problem. 

How to unlock this Restart Option?

Serge

 

rvcjew
802.11n
Posts: 309
Registered: ‎08-27-2013
Location: US
Views: 106
Message 4 of 5

Re: T580 Restarts - erratic

Does it say some settings are managed by your organization in red up top? Are you in a domain at work?
I own a Y510p SLI (retired), Yoga 2 Pro, P50 4K, X1C5
SergeMonfils
Paper Tape
Posts: 3
Registered: ‎07-27-2018
Location: CA
Views: 99
Message 5 of 5

Re: T580 Restarts - erratic

Working on home computer.
I may have resolved the issue by removing a previous settings to wait to install update to Sep 2018. I remove it, Windows updated yesterday, and now waiting for the issue to rise again. So far no issue of erratic restart for over 24 hours now. Monitoring the issue.

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