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Paper Tape
Posts: 1
Registered: ‎08-12-2019
Location: US
Views: 93
Message 1 of 1

T580 Thunderbolt Firmware Pending

I have a new T580 laptop that has stopped recognizing devices plugged into the Thunderbolt port. I've tried to update the firmware from, but the page shows the firmware update as "pending." How can I get it going again?


Here's the info from the Thunderbolt application:


Thunderbolt Software

Software package version:

Application version:

Service version:

Controller driver version:

Networking driver version: Unknown


Thunderbolt Controller

Thunderbolt generation: Thunderbolt 3 (15BF)

Number of ports: 1

Security level: User Authorization (SL 1)

NVM Firmware version: 18.00

External GPUs supported: Yes


By the way, when I plug the same Thunderbolt into the USB-C power port, everything loads fine. So the problem seems to be with the Thunderbolt port.



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