06-19-2019 10:33 AM
New T580 with Windows 10 Pro current and domain joined. It has a Fingerprint reader which is enabled in the BIOS, but there is no Biometric section in Device Manager and Windows Hello says""Face and fingerprint recognition are not available on this device". I feel like I'm missing something?
Windows is up to date, and I used Lenovo System Updater to ensure all Lenovo drivers are up to date.
06-20-2019 06:15 AM
there is no Biometric section in Device Manager
This is what jumped out at me. Try this:
1. Reboot and press F1 to enter BIOS setup
2. Go to Security -> Fingerprint menu
3. Choose the option about "Reset Fingerprint Data"... what happens? Do you get a message like "fingerprint sensor not found"?