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09-23-2017

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THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-24, 14:42 PM

I know I am behind the times using a Thinkpad T400 with Windows 7 Pro 64-bit but I am having a heck of a time using  this machine as it constantly freezes up.  I tried running the diagnostics and it failed on the SMART tests and did not complete the remainder of the tests ie video card, etc.  The final result code was:

W1UKDVUB5-QE4MD9

 

Does anybody know what this code means - how much trouble am I in and why is this machine freezing up all the time?

 

Thanks for any thoughts or assistance.

 

Lorelei

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Re: THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-24, 17:39 PM

Hi Lorelei,

Warm Greetings & welcome to Lenovo Community, happy to have you here.

 

Normally Smart test failed comes under your Storage drive & it means your Hard drive is faulty or will fail in near future. Also system is lagging or freezing is clear indication of faulty Hard drive.

But still to be sure can you share the Diagnostics result here that will give much clear idea.  

 

I hope the above information helped you.

Please feel free to post in Lenovo Community Forums if you have any further queries!

 

Regards,
Prabhansh
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Re: THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-25, 22:05 PM

 

 

 

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Update: Re: THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-26, 0:26 AM

I re-ran the hardware scan as I cleaned some things and I got a different result code - W15QV4S28-8ZBU98. Is this also related to the possible faulty HDD.  Is there any other

test that I can run to  see a bit more information.  I bought this refurbished T400 and I'm pretty concerned about the state this computer is in.

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Re: Update: Re: THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-29, 15:33 PM
BTW - thanks for your 'continued' support or lack there of
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Re: Update: Re: THINKPAD T400 HARDWARE SCAN RESULT CODE : W1UKDVUB5-QE4MD9 ON SMART TEST

2017-09-29, 18:21 PM
If your HDD light gets stuck on during a freeze, that's invariably the sign of a failing hard drive. Back up all your data ASAP and replace the hard drive.

W520: 2960XM, Q2000M @ 1091/1380, 32GB RAM, 500GB&750GB HDD & 500GB SSD, FHD&MB168B+
X61T: L7500, 4GB RAM, 500GB HDD, XGA screen, Ultrabase
W550s: 5600U, K620M at 1164/1281, 16GB RAM, 512GB SSD, 3K touchscreen
X200s: SL9400, 6GB RAM, 64GB SD card, WXGA+ screen
TPT1: 1839-23U
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