04-20-2015 04:16 AM
Hi, I use Lenovo ThinkPad T430 (N1T4ZPB84lC - Core i5 3210M / 14,1 HD+ / 8192 / 628 (128 SSD + 500 HDD) / Intel HD 4000 / DVD / Windows 7 Pro) with external screen and sometimes strange problem occurs... Computer freezes, screen starts to flicker and after 20-30 seconds computer reboots... There is no regularities in this case. It happens at random moments.
Here you can see what it looks like: https://youtu.be/S1hmH3YNL-o
Any ideas what can be wrong and how to fix this?
04-20-2015 05:34 AM
Welcome to Lenovo Community!
As per the clip which you have provided, the issue looks like with Intel graphics driver. Can you provide us the current driver version which was installed on your system?
04-20-2015 05:49 AM
04-21-2015 12:40 AM
Thank you for the reply!
04-21-2015 01:05 AM
- I work with AC adapter connected most of the time, so yes, it occurs while adapter is connected.
- BIOS is updated - no updates are shown in Lenovo's update software.
- It occurs randomly, so it's hard to force it to occur. I don't work in safe mode, so... It haven't occured in safe mode
04-21-2015 01:50 AM
Is it possible to check and confirm if the issue occurs in “Safe Mode” as also?
Because we have to verify if the issue is related to Windows or with drivers or any hardware.
06-23-2015 01:26 PM
06-24-2015 01:33 AM
Please check the below image and let us know is the issue looks similar in your system.
Below is the link to know what the safe temperature range is for CPU’s.
Hope this helps.
06-24-2015 10:44 AM